FAQ Page & Help Center Pro

Note: If the FAQ demo store asks you for a storefront password, please enter "ddshop".

When shopping online, customers tend to ask the same questions that require immediate answers. Consequently, the support team keeps wasting time on resolving repetitive inquiries. What is more, it is inconvenient for customers to submit tickets every time some simple clarifications are needed. As a result, shoppers hesitate to make a purchase and leave the site.

FAQ Page & Help Center Pro app by DDSHOPAPPS enables customers to look for common inquiries, questions with answers on the Knowledge Base and free FAQ lists. Admins can create their own informative SEO-friendly FAQ page with all the necessary features.

The features of FAQ Page & Help Center Pro app

FOR ADMIN

• Easily install and configure: This app provides friendly back-end management that helps you to create, edit, and remove FAQ category and FAQ questions/answers easily
• 10+ nice templates
• Use an embed code to add FAQs to any page, post, category, product, collection, etc
• Drag and drop to sort order for questions
• Easy to enable/disable the FAQ Page & Help Center Pro app
• Create and divide FAQs into suitable categories
• Enable/Disable FAQ category with a single click
• Show and change FAQ category icon before FAQ category title.
• Hide FAQ category on the main FAQ page when you use it on the product page.
• Add images and videos to FAQ answers
• Customize the look of your FAQ page according to your needs by changing background, text color, font size, etc.
• Able to go to the FAQ page from the backend
• Make rich results in Google search (Good for SEO)
• Boost sales

FOR CUSTOMERS

• Friendly UI
• Easy to access a question/answer through the FAQ page
• Optimize loading speed
• Work on all devices