FaqKing: Help Center & FAQ

FaqKing: Help Center & FAQ

Reseñas (124)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
    121
  • El 0% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
    1
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
    2
21 de junio de 2022

Terrible customer service. No chat option available at 9am in the morning EST. They don't even acknowledge receiving your request via email. The app is pretty bad.

lifehacktrading
Estados Unidos
Alrededor de 21 horas usando la aplicación
FaqKing respondió 25 de julio de 2022

We respond to all emails, chat messages we get and try to help with every question or concern a merchant might have.

If you need any help or assistance with the app, feel free to reach out through our in-app customer support chat or through email!

23 de julio de 2022

DONT USE. couldn't get it to work. the app is hidden on my shopify - no way to remove the app?! dont waste your time

Horse Identity Finder
Estados Unidos
Alrededor de 2 horas usando la aplicación
FaqKing respondió 23 de julio de 2022

It is not possible that you do not see an option to uninstall the app, the uninstall flow goes as in all shopify apps! (our shopify app code is removed as well on uninstall).

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We tried to reach out to the merchant, but we did not get a response. Really sad to see such reviews from new Shopify users when our app is amazing!

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