FaqKing: Help Center & FAQ

FaqKing: Help Center & FAQ

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2022년 6월 21일

Terrible customer service. No chat option available at 9am in the morning EST. They don't even acknowledge receiving your request via email. The app is pretty bad.

lifehacktrading
미국
앱 사용 기간 대략 21시간
답글 FaqKing개 2022년 7월 25일

We respond to all emails, chat messages we get and try to help with every question or concern a merchant might have.

If you need any help or assistance with the app, feel free to reach out through our in-app customer support chat or through email!

2022년 7월 23일

DONT USE. couldn't get it to work. the app is hidden on my shopify - no way to remove the app?! dont waste your time

Horse Identity Finder
미국
앱 사용 기간 대략 2시간
답글 FaqKing개 2022년 7월 23일

It is not possible that you do not see an option to uninstall the app, the uninstall flow goes as in all shopify apps! (our shopify app code is removed as well on uninstall).

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We tried to reach out to the merchant, but we did not get a response. Really sad to see such reviews from new Shopify users when our app is amazing!

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