
Trusted Help Center & FAQ
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
优化
-
按评分
Love this app, pretty easy to use, didn´t find any errors or bugs, and the best part, its free! glad to use it
Great app for FAQ page! Excellent customer support - Viktoras was super helpful
Although we haven't 'published' the app yet, I looked through in terms of editing and information input and it just feels so straight forward and super easy to use.
Great
Thank you! You saved me a lot of time trying to troubleshoot some issues on my own.
Incredible app and incredible support! The app is amazing and it is perfect if you need FAQ's for your products. The customer support is always very helpful and quick to reply.
It's the Solution, which I was searching for !
I used another app from a competitor before - it was called POWR FAQ, but their support was really slow and the app didn't work so well.
I then found out about FaqKing and it works much better. It loads in seconds and Vik from the support Team helped me setup the Design within a few minutes.
Overall of course a 5 Star review!
Oh my gosh I love this tool I have always wanted to have questions and answers on my product page and I loved this. And the support they have is the best, they resolved all my doubts and questions quickly.
Fantastisch!! Es funktioniert wie es soll, alle Funktionen die man braucht und kompetenter,schneller Support,
Sehr zu empfehlen! :)
Great help
great
very good bro thank you she took care of me e helped me thank you for everything i like it very much
Free plan is enough for most of stores. You dont need much and you can always customize it. Also Customer service is really good with this app, they will resolve your issues right away!
Great support! was able to edit my page exactly how I wanted it to look within minutes, thank you so much!
really useful and easy to use app, also the customer service is really fast and kind, highly recommend
Great service and help a lot! Easy to use and very professional support.
I recommend this great app.
Fabulous app, fabulous customer service. I was having trouble integrating the app, and they were right there to help. Thank you FAQKING!!!
So glad i found this app, it does exactly what I was looking for and the support is excellent and so quick!
This app is exactly what we're looking for, and it's easy to use! Haven't had any issues and we are satisfied with our experience so far.
That's a good app. I really like that you can adjust the design and make it similar to the store. And also divide your FAQs for sections. That's the reason I chose it.
Simple and easy-to-use app that hits all the main needs. Developer is super responsive for general help and feature requests. I asked them about integration an FAQ widget. 1-week later and it was online! 5 stars.
Great app to use for creating FAQ, looks clean and good. We needed help to make translation work in FAQ page, support team was kind and helped us. I recommend the app.
I used this app to create a smooth FAQ page for my website that offered many customization options, I needed assistance with a problem and received help from support almost immediately. If you are truly looking for an app that works perfectly and has an amazing support team, I highly recommend FAQKing.
Super easy to set up! I was able to add multiple segments along with multiple questions and answers. When you first install it, it already comes with many example questions and answers that gives a nice start to build off of. The layout is quite customizable - you can change the colors, font size, and alignments among other things. It was easy to set up as a link in my footer. I was having a little issue with a grey square appearing under all of my answers but the app support (Viktoras) was able to solve my problem very quickly (my theme was overwriting some of the apps styles). I would recommend this app to anyone looking to add an FAQ section to their website.
DONT USE. couldn't get it to work. the app is hidden on my shopify - no way to remove the app?! dont waste your time
It is not possible that you do not see an option to uninstall the app, the uninstall flow goes as in all shopify apps! (our shopify app code is removed as well on uninstall).
~~~
We tried to reach out to the merchant, but we did not get a response. Really sad to see such reviews from new Shopify users when our app is amazing!
Terrible customer service. No chat option available at 9am in the morning EST. They don't even acknowledge receiving your request via email. The app is pretty bad.
We respond to all emails, chat messages we get and try to help with every question or concern a merchant might have.
If you need any help or assistance with the app, feel free to reach out through our in-app customer support chat or through email!
This app works great for us. Simple, quick, easy. Plug and go, it comes with a decent amount of presets that required minimal tweaking from us. Having it saves us a lot on answering the same questions repeatedly. 10/10
The app seems to provide us with all that we need. The free version offers enough queries and customization to fulfill most needs.
This is honestly everything you could want an app to be. It comes pre-built with questions, which is awesome, but you can edit or delete any that don't work for your store. The free version is really all I need, but there are multiple versions for more advanced stores, if you want more options. All in all, I was highly impressed.
This faq app is the best. My faq page looks great and it easy to use. If you are looking for a faq app this is it.
Very easy to navigate. Eased my anxieties from all the other technicalities with creating a online store.
Regarding the application, I find it simple and functional, and that's exactly what I was looking for a FAQ.
I was looking for an FAQ app that allowed me to have different sections with multiple questions, a nice layout and a search box, for FREE. This is exactly the app I was looking for.
great app used it on my other store as well, fast customer service response and easy.
i recommend it.
The app is great it works super & looks great, respect to the developers. cool cool cool cool cool cool cool cool cool
Brilliant app - created a simple, clean FAQ pages easily and for free! Would highly recommend! Amazing
Better than paid apps! Simple for you to start straight away, bug free (unlike competitors), and looks great. Love it! Thanks!
Easy, Flexible and free ... what more do you need. Easy to create as many Categories and FAQs that I need. Thanks
Es increible!!! Ninguna como esta! es gratis y en ninguna habia conseguido lo que en esta, muchas, muchas gracias!
Update: Viktoras performed flawlessly all changes I asked for in no time! I am very impressed with such great support from customer service team! I would like to recommend this great app to anyone who need a simple-to-setup FAQ page with a search option inside (which is very important), and which can be set either for the whole store or for signle product page of your choice (which is also important). Also you can easily translate app menus by yourself into any foreign language which is also great. Big thanks again to the developers! >>> Initial review: Such a great app! Very simple to setup and flexible with design. Just 2 things to note: 1) When I tried to change font size in Headings and Subheadings it worked for desktop, but not for mobile version. 2) In mobile portrait view: If a Subheading is made of long sentence (two or three lines), there are too small margins between the lines. In other respects the app is just great and awesome! Good job!
Very simple to use. I create my FAQ in 10 minutes.
Is all automatic, and this is free.
Thank you very much
Perfekt! Kostenlos und schnell. Genug Kapazität für wichtigsten FAQs! Danke! Genau das, was ich gesucht habe.
Simply one of the best FAQ apps on the store. Unlimited styling options which makes this app go perfect with your store. The customer support is very responsive and very helpful if you have some issues. Would install again!
Great app! The support team were responsive and solve my issue within 48 hours. Highly recommend this app.
Great app, easy to use and friendly customer service too! They managed to help me out in creating my FAQ for my site.
Will highly recommend!
The app is simply great. Its simple and great. However.. after putting in more and more questions the site began to turn white when clicking on categories. I hope that gets fixed and I will give you a better rating!
Hi, thank you for reporting this. We fixed It for your store. Could you please check If It's displaying ok now ? We also wrote you an email.
This is the app we were looking for.
We use this app to get a nice main and product faqs.
The only thing we are missing is an option to get a faq duplicated.
It will be very helpful for webs like us, that every product needs his own faq, but same schema.
The app made my product page very professional looking and I would highly recommend it to everyone! The support is also very quick in response
well done! very stylish, easy to edit, easy to integrate, has few design options also custom design options. thumbs up
Normally I do not write reviews, but this has to be by far the most capable FAQ designer ever! Nevermind the fact that it is FREE! This value of which this gives is amazing and it is even better than all of the ones which you pay a lot of money for! If you are looking to create an FAQ page, you shouldn't go anywhere else. I swear worth it.