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5 stars. Great and responsive customer services. Able to respond to my request. I recommend this app.
I encountered some problems, and customer service team is really prompt in giving solution to me, the app overall is quite useful and easy to use, thumbs up to the team and keep the good work!
This app has been great so far. Easy to navigate and set up. Customer service was very helpful and resolved my queries in minutes. 10/10 would recommend!
Muy buena aplicación, el servicio al cliente me sorprendió, muy eficiente. Me ayudaron con un cambio en la traducción dentro de la app, de manera fácil y en muy poco tiempo. Quedo muy agradecido y les deseo mucho éxito con la aplicación por que hacen un gran trabajo.
Support never reply to any query, it slowed down my page speed a lot. Tried to contact support nut never received a reply from them.
The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.
very good for free app. Here are my suggestions.. page should be made like popup design. now customer clicks back button to get back to the product page, but and they gets back to previous product page.
Awesome app, Hope will reduce 50% of queries on track order ...Thanks for the team for their great support...
Thank you so much for the review 💕- we really appreciate you taking the time out to share your experience with us. We look forward to working with you!
One button to literally solve all your customer touch points - from FAQ, to be able to direct chats on whatsapp to check order status. This is reducing manual effort by almost 50%. Also my team had an amazing support from the oneprime team. Sachin helped us almost instantly for lot of good custom solution. You should definitely reach out to them for customized solutions. The dashboard may look a little basic but trust me when you speak with their support they can do whole lot of things to help you as per your business requirements.
Thanks so much for taking the time to leave a review! Happy to see you reduce your manual effort by 50% already. We look forward to working with you!
Great app, really easy to set up with a lot of the Q's and A's pre-filled. Is it possible to have the FAQs as a link in the footer?