Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and professional appearance it lends to their websites. The direct customer communication via WhatsApp chat is highly valued, as are the FAQ and order tracking features for reducing customer queries and improving customer experience. Merchants also commend the time-saving benefits and responsive support. However, they suggest enhancements like more language options, FAQ customization, and removal of app branding. Despite being free, it's favorably compared to paid alternatives.

December 2, 2020

I love how you can easily set up tracking of orders along with customer support under one application. The Whatsapp option comes in really handy!

Kepris X
India
2 months using the app
Oneprime, Inc. replied December 5, 2020

Thanks for your review and trying all the features i.e. Whatsapp, Order Status, FAQs and contact us. Feel free to contact.

January 5, 2021

VERY NICE APP .ITS FREE AND TRACKING IS VERY ACCURATE WITH WHATSAPP SHARE AND ALL FEATURES.ITS A VERY UNIQUE APP.

Trends m@rt
India
2 months using the app
February 21, 2021

Gostei muito do aplicativo, só não amei porque na área de botons de seguir não colocaram o facebook e seria muito util.

Lazzuli
Brazil
2 months using the app
January 22, 2021

Amazing customer service and help five stars ! and the app is FREE! I totally recommend this great features

Lovepawz
United States
2 months using the app
Edited February 4, 2021

Muy buena aplicación, el servicio al cliente me sorprendió, muy eficiente. Me ayudaron con un cambio en la traducción dentro de la app, de manera fácil y en muy poco tiempo. Quedo muy agradecido y les deseo mucho éxito con la aplicación por que hacen un gran trabajo.

Tienda Johndog
Ecuador
About 2 months using the app
Edited February 26, 2021

Easy, beautiful, and useful!! Could put the Whatsapp button outside? with the genuine Whatsapp icon?

Simply Love
United Kingdom
About 2 months using the app
Edited June 10, 2021

I am a new ecommerce entrepreneur. This app has multiple options in a single app; they are (1) Shipping Track, (2) Watsap Chat (3) FAQs (4) Contact us. It is so nice and simplified. I strongly recommend this app

iStore129
India
About 2 months using the app
July 30, 2021

THIS APP IS VERY NICE!! EASY TO ADD, USE AND SETUP. I DEFENITELY RECOMMENED ADDING THIS FREE APP TO YOUR WEBSITE BECAUSE IT CAN HELP YOU GAIN SO MUCH MORE TRACTION TO YOUR SITE ALSO SALES AND INTERACTION. I GIVE THIS APP A 5 STAR. EVERYTHING A PLUS AND SIMPLE TO SETUP.

BaRi BarBie Online
United States
About 2 months using the app
November 11, 2022

This app really help full and full free plan, awesome app, recommended this app. Will be use more app from this developer!!!

Maneiwo
United States
About 2 months using the app
December 12, 2020

One button to literally solve all your customer touch points - from FAQ, to be able to direct chats on whatsapp to check order status. This is reducing manual effort by almost 50%. Also my team had an amazing support from the oneprime team. Sachin helped us almost instantly for lot of good custom solution. You should definitely reach out to them for customized solutions. The dashboard may look a little basic but trust me when you speak with their support they can do whole lot of things to help you as per your business requirements.

Leafy Island
India
About 1 month using the app
Oneprime, Inc. replied December 14, 2020

Thanks so much for taking the time to leave a review! Happy to see you reduce your manual effort by 50% already. We look forward to working with you!