FAQPRIME: FAQ, WhatsApp, Track , 105 reviews

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
    97
  • 5% of ratings are 4 stars
    5
  • 1% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and professional appearance it lends to their websites. The direct customer communication via WhatsApp chat is highly valued, as are the FAQ and order tracking features for reducing customer queries and improving customer experience. Merchants also commend the time-saving benefits and responsive support. However, they suggest enhancements like more language options, FAQ customization, and removal of app branding. Despite being free, it's favorably compared to paid alternatives.

March 8, 2024

The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.

Doggo-Zone
United Kingdom
7 days using the app
January 8, 2022

Support never reply to any query, it slowed down my page speed a lot. Tried to contact support nut never received a reply from them.

Skmeico
India
10 days using the app
1
1