2-Mins to go live. NO Coding.
Comes with Pre-filled FAQs, Contact us Form ,Order Tracking, Integrates with Shopify chat, Tidio, Tawk.to, Messenger, WhatsApp, Social Share
Automate your support
Faqprime instantly & autonomously answers tier-1 FAQs like “Where is my order” “Can I change my order” or self-service like Order Tracking.
Multi-user WhatsApp Chat
Provide quick & easy customer support service via WhatsApp Chat supporting multi-user with intelligent agent routing &WhatsApp Share button.
Om FAQ+Contact us+WhatsApp+Track
Wasting time replying to repeated queries?
Automate your Support with Multi-language FAQs, Help centre/FAQ Page, Order Tracking, Track order page, Contact us form page with Captcha, Social Share button, WhatsApp, Tidio, Tawk.to & Shopify Live chat & more in 2-mins. Single-click Install. No coding required.
Provide a great after-sale purchase experience on your e-commerce store! Keep your customers updated on the whereabouts of their orders until delivery through an intuitive self-service experience to resolve their issues instantly and autonomously without reaching your support agents.
Choose a language from the drop-down menu (in the admin>settings>Faqprime setup) and click save. Following languages are currently supported (only UI Text would appear in the selected language)
- Chinese (Simplified)
- NOTE: The language for FAQs must be changed manually.
- Resolve Customer issues - Instantly & autonomously.
- Significant reduction in customer wait times
- Increase in sales conversion
- Save customer support costs
FAQ Page with questions/answers templates | Help centre page
- Beautifully designed, ready to use pre-filled FAQ question templates to save your time. Start providing automated support immediately.
- Edit/Replace/Add custom FAQs or categories.
- Rich media editor to upload YouTube videos(just paste the video link), images and paste links in the FAQs
- Auto-generation of Help centre/FAQ page (custom footer with HTML supported)
Multi-user WhatsApp live chat
- Unlimited WhatsApp Chats
- Unlimited WhatsApp Support Agent numbers
Contact us Form with Captcha
- Receive support inquiries via Email.
- Auto-generation of Contact us page (with custom header & footer)
Order tracking page, Order status lookup, Shipping status (supports both email Id and phone number)
- Simple user interface with email/phone number and order number fields to view the status of their orders as many times as they'd like.
- Integrates natively with (Shopify's order confirmation page)
- Auto-generation of the Track order page.
Social Share button and icons on your store
Increase your social shares and drive additional sales
- Choose the location of the Share button 'left or right'
- Choose the share button size and style
- Craft your custom text to accompany your shared content.
- Social accounts including WhatsApp Share button, Facebook, Instagram, Twitter, Messenger, YouTube & Pinterest
Live Chat Integrations
- Comes Pre-integrated with WhatsApp, Messenger, Tawk.to, Tidio, Shopify chat.
- Let customers cancel, Edit & Reorder(coming soon)
De senaste recensionerna
Nice to add the whatsapp function for free! The function to change it to my own language is a must have and it does!
This app is really amazing. I really wish there will be a paid option to remove branding and more faq customizations
Great app, really easy to set up with a lot of the Q's and A's pre-filled. Is it possible to have the FAQs as a link in the footer?