HelpLab FAQ Page, Product FAQs , 397 anmeldelser
Easy FAQ delivers! My store desperately needed a FAQ section and this app delivers crisp clean easy to use FAQ templates that function great. I've only had my FAQ page up for a few days and it's already being used by customers. FAQ's increase customer trust, cut down on tech support time and increase website SEO if done right. I would highly suggest using Easy FAQ...by the way, their tech support is lightning fast. I asked multiple questions already and their tech responded within about 10 minutes! I've never received that level of tech support ever! I'm very impressed.
Thanks for such a nice review! Happy to see that you saw immediate value of of your FAQ page created through app. Glad to hear app could give you time back to focus on most important things in your business.
This is a straight forward solution to a most needed resource on every website: a FAQ section.
100% customizable and easy to follow steps to ensure that the FAQ page or section created matches the brand or look of the site.
Reorganize questions, add sections, add menu to jump directly to sections. show/hide questions... you name it, this app has it all.
The app is fully backed by a an experienced dev team that will stop at nothing to help you set things up the right way.
Thank you so much for your wonderful review! We're thrilled to hear that you found our FAQ solution to be exactly what you needed for your store.
We designed our app with customization and ease of use in mind, so it's great to know that you found it 100% customizable and easy to follow. We believe that every store should have a well-organized FAQ section that aligns with its brand and appearance, and we're glad that our solution helped you achieve that.
Our dedicated development team takes great pride in their work, and we're grateful for your kind words about their expertise and commitment. We're always here to assist you and ensure that you set things up just the way you want them. Feel free to reach out to us anytime if you need further assistance or have any questions.
Thank you once again for choosing our app and for taking the time to share your positive experience. We truly appreciate your support, and we look forward to serving you even better in the future!
Installed this app yesterday and it fit our requirements, on a technical front, perfectly straight out of the box. We wanted to switch up some of the styling but weren't able to do this with the default settings and without any coding experience, we had to use the support button. Bhushan got back to us pretty much immediately and was able to implement a bit of custom CSS that sorted exactly what we needed. I highly recommend using this app, not just because it works really well, but because the support is top-notch.
Thanks for writing such detailed reviews! Really means a lot when merchant takes extra effort to recognize an app. Glad you liked support along with the app.
So glad we found this app! Now, when customers have questions, we have a huge database of easy-to-find answers ready and waiting. I'm sure it will ease our customer support burden, provide a pleasing customer experience and boost sales. From a single keyword, customers can find the answer, click on a link then head to checkout (much better than filling in a contact form and waiting for answer).
So glad you found app really helpful for your use cases! Reducing your customer support time is our topmost priority! Happy to read such resonating review! Welcome onboard!
Bhushan, the developer, is EXCELLENT. I ran into an issue switching themes and really could not figure out how to fix the issue I had. They jumped in, offered to fix it for me, followed up, got everything running. This is TOP NOTCH SERVICE and someone that actually cares. I cannot say enough good things about this company.
Thank you so much for your kind words! We're thrilled to hear that we provided you with excellent support and went above and beyond to resolve your theme switching issue. Our team takes pride in delivering top-notch service and making sure our customers are satisfied. We truly appreciate your feedback, and if you ever need any further assistance, don't hesitate to reach out. We're always here to help!
Excellent 5 star service. We had a problem with how our FAQ was showing up on our site and we contacted customer service. The changes were made within an hour. The rep was friendly, professional and we were very satisfied how it was solved for us almost immediately. Gail Gabbert
Thank you so much for your glowing review! We're thrilled to hear that you had an excellent experience with our service. We apologize for the initial problem with your FAQ display, but we're delighted that our customer service team promptly resolved it for you within an hour.
We pride ourselves on being friendly and professional in our interactions, and we're thrilled to know that you were very satisfied with the immediate solution provided. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you.
I've had time to use and try this app out for some time now. I use it for my own store, as well as when developing ones for others. It's very efficient and straight to the point. It's also very easy to understand, which is beyond beneficial in comparison to others that I've tried. I did have a question arise at one point and their customer relations team was beyond helpful and responded very quickly! This made the app itself 10x more valuable in my opinion. 10/10, would for sure recommend!
So happy to see that you are using my app on more than 1 shop! This truly means a lot to me when I look at satisfying reviews like this one. Welcome onboard and looking forward!
Had this app since the beginning. But now finally started working on a better FAQ page. Bought the year plan and the templates look clean.
Service is quick and helpful.
So happy to read such a nice review! Thanks for spending your time writing this :) Welcome onboard!
Just wanted to say thankyou for this excellent FAQ ap. I wanted to add a clear FAQ in a style of an accordion that makes it easy for customers to open up that area and it does also help build some trust with my customers. Also thanks for the super quick support from Brushan.
So happy to read such a nice review! Thanks again for spending time and writing a review. Welcome onboard!
I have tried a few of the apps for FAQs and product questions. So far I Iike this one because it's simple but also quiet adaptable. With other apps I often hit issues because they only work on shopify 1 or shopify 2 themes. With this app there a few different ways to implement it. You don't end having to uninstall it and go and find another app!
Happy to see such satisfactory review! Thanks for being a merchant from such a long time. Glad to see that you found app very easy to use.