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This is a great app and Bhushan responds to messages very quickly, which I appreciate very much. I'm eager to see a way to index faq as distinct URLs so it's possible to send a specific link to customers via email (instead of giving them the FAQ URL and asking them to type of the keyword search to find the longer). I'm the first person to ask for this feature, so it's not on the list of scheduled updates -- if anyone else has ever needed such a feature, please ask and maybe it will be built :)
Thank you so much for your kind words and for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying our app and that Bhushan's speedy responses have been helpful to you. Your support means the world to us!
We absolutely understand the importance of making the FAQ more accessible for both you and your customers. Your suggestion to have distinct URLs for each FAQ section is fantastic and something we hadn't considered before. While it's not currently on our list of scheduled updates, your input is incredibly valuable to us, and we'll definitely take it into consideration for future improvements.
We're always striving to make our app the best it can be, and feedback like yours helps us do just that. If you have any more suggestions or questions, please don't hesitate to reach out. We're here to help!
Thanks again for being a part of our community, and we look forward to continuing to serve you.
Best Service E-Mail! Thank so much for your help
We're delighted to hear that you had such a positive experience with our email support service! Thank you for your kind words, and we're always here to assist you whenever you need it.
I tried the most reviewed apps on the store and this one is great and simple. It has a business model that makes sense (10+ faq for free then you need to pay 2 dollars). Support is proactive and great. Will keep using and recommend.
I truly appreciate your honest feedback. It is pleasure working with you and serving your needs.
A super easy to use app and the customer service is brilliant! The app's developer was in touch within minutes of sending an email for some help and was able to resolve the problem immediately. Highly recommend.
We added this app to our website lanternshop.com.au as we were getting a barrage of common questions, the phones have now stopped ringing and the sales have gone up. Thanks a million.
Good app and extremely easy to use.
It looks clean and very professional and with the color customization, you can easily make it follow the rest of website look.
Great costumer service to help with custom CSS and this app does exactly what I want for free! Super happy with this app.
Welcome onboard :) Your satisfaction is our top most priority! Thanks for such a nice review. Appreciate it.
Bhushan was very quick and helpful in helping me solve the issue although it was way past midnight! Thumbs up and I definitely recommend this app to anyone who is looking for a faq table to display on your online store or below your product tabs!
Thank you so much for your kind words! We're thrilled to hear that Bhushan provided prompt and helpful assistance, even during late hours. We truly appreciate your recommendation and are delighted that our app met your needs. If you have any more questions or feedback, feel free to reach out. Happy faq-ing! 🌟
We started with just the basic FAQ page about a year ago and upgraded to be able to add the drop downs on our product pages. Definitely worth the upgrade. Bhushan was very responsive, knowledgeable and helpful and we are very happy with how it turned out. We've never had a problem with this app!
Thanks a lot for such a nice review! Always happy to help to help you succeed.
Very simple to use. Had a technical query that was solved very fast and the result was great. Thank you!
Thanks for such a nice review! Always happy to help and get you move faster :)