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I like it! It’s perfect for my use - mainly for the FAQ page and the additional questions on products - and I love all the customization options that you allow. The times I had to contact support were pleasant and it was lovely chatting with them
Very thankful for this review! Appreciate you going above and beyond describing your experience using my app. Welcome onboard!
i use many free faq apps , i think this faq app is the best in shopify also with amazing customer support.
Thanks a lot for your honest review! We really appreciate it.
Perfect app for your FAQ page. It also made my life easier to embed FAQ codes on different pages. And fast en friendly service. A 5 start worthy app!
Best FAQ Page App on Shopify. Customer service is amazing too. Bhushan went out of his way to help make my page look cohesive on mobile and desktop and he nailed it within a few minutes — I was really impressed. If you're looking for a FAQ Page App, look no further. 10/10
OMG thanks a lot for such a nice gesture. Really means a lot.
This app is great! Looks good and special thanks to the developer, great service and fast responses.
Welcome onboard! It is our pleasure serving you and fulfilling your needs :)
Hands down my favourite FAQ app. It's clean, intuitive and the support is incredible. Never been a time when Bhushan didn't sort things for me. 5/5, recommended to everyone!
So happy to read such satisfying review! So glad you chose us over others for your store. Welcome onboard!
: At first WE struggled so much to find a suitable, less complicated app to use for FAQ pages until WE stumbled upon EASY FAQ Page | Customer FAQS! Danko Is Thank You
So glad to hear this feedback from you! Thanks a lot for such a nice gesture.
As a low tech user, I simply LOVE this app. It's intuitive, easy to use and the directions are clear. When I was stuck, I received a really quick response that helped overcome my problem!
App is designed keeping simplicity & ease of use in mind! So glad you experienced it! Always happy to help.
I love it. It really helped me inform my customers on FAQ on different products and it is really customizable. Theres also great support.
Update: I have just reduced the rating from a 2 star to a 1 star. Not only was the app having the issue listed below, but the developer is now literally torturing me by email for the honest review that I placed. This is plain wrong!
Original Review
This was a good app. Simple to use and functional.
Recently, we tried to log in and the interface is blank. We were told by support that it is happening to a number of accounts and that we need to contact Shopify to complain about it. I have many stores and many apps and do not have this problem with any other app. It is not so complex, so I removed it and replaced it with another one that does not have that problem.
So, you stumbled upon this one-star review, huh? Honestly speaking you can simply ignore this review as it's outlier case which in short is a reaction impatient individual. If you wish to read more then remember to take this review with a pinch of salt, a dash of humor, and a side of laughter. Let me give you a rundown of what went down here. But hey, buckle up and get ready for a wild ride because we're about to embark on a journey through the land of clueless individual who doesn’t know how web apps work and is too impatient to even listen to us despite of multiple followups and apologies. Individual thinks they can get anything done by just leaving a negative review! It's like asking for app premium plan for free when they don't even have free shipping on their store!
- Alrighty, folks, let me paint you a hilarious picture. So, we've got this app user, right? They've been sailing smoothly for a whopping two years, having a jolly good time with our app. But hold on to your hats because things are about to get wild! Out of the blue, a tiny glitch waltzes in, courtesy of our pal Shopify. And what does our app user do? They whip out their keyboard superhero cape and start furiously typing a negative review like there's no tomorrow. I mean, seriously, did the glitch steal their lunch money or something? Can't we just take a chill pill and appreciate the good times without hitting the panic button at the first sight of trouble? It's like enjoying a delicious ice cream sundae and then suddenly flipping the table because you found one little sprinkle out of place. Let's be real here, folks. Life's full of hiccups and tiny glitches. It's how we handle them that separates the heroes from the keyboard-smashing villains.
- Now, here's the juicy part. I provided this individual with top-notch support, always responding within two minutes. But nope, their impatience was off the charts! They kept complaining and rejecting any help I offered, over and over again. I mean, come on, I was doing my best here! Within just 2 email back and forth, this individual said he doesn’t want any help from me or improve the situation and decided to leave this negative review!
- Their dedication to spreading gloom and disappointment on Shopify is so impressive that all reviews I could find left by this individual on Shopify are all negative reviews! Not even a single positive review sighted so far! Some people really have so much time to spread negativity but have no time to say something good right off the bat! At the end we are humans too on other end of support so having some empathy and patience wouldn’t hurt!
- Brace yourself for this one. This individual apparently thinks they're the king of programming, straight out of the legendary '90s mainframe era. But here's the kicker. Their understanding of how web apps work in 20s is stuck in a time capsule. I tried explaining it to them in the simplest terms possible, using analogies even a goldfish could understand. But alas, it was like trying to teach quantum physics to a rubber duck. They kept insisting that our app was a piece of cake and that they could do better. Well, if it's that simple, why aren't they building their own FAQs page if they know programming? The mystery deepens!
We did hold off on responding to this review for 2 weeks in hope that this individual would be cooperative and at-least be professional enough to respond to our numerous emails & apologies but no luck so thought of letting everyone else know a truth with this rundown. As far as the issue faced my individual goes, it was a temporary glitch which is already resolved by Shopify.
To sum it all up, don't let this review rain on your parade. There are hundreds of other reviews and satisfied merchants who can vouch for our awesomeness. There's a whole world of positive feedback out there waiting for you to explore. Happy adventuring & keep spreading positivity! If you have any questions, we are just an email away!