Reviews (430)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing repetitive customer inquiries with a customizable FAQ section that matches their brand's aesthetic. Features like reordering questions, keyword searches, and multi-page integration are valued. The app is easy to set up, maintains fast load times, supports multiple languages, and offers exceptional customer support, aiding in technical issues and app optimization.

October 28, 2022

Great app!! Super easy to use and customisable. Needed help with customising link colours and the developer was super friendly and helpful.

klaverco.
Australia
10 months using the app
Avocados Lab replied October 29, 2022

Happy to see such nice review! Glad you found app really easy to use. Welcome onboard.

May 29, 2020

Hi! I like the app for it's simplicity and spelling feature. After giving a try to few of them, this was my winner. And the customer support was fast and seamless. Thanks!

Croatian Lavender
Canada
10 months using the app
November 11, 2021

Only used it for 15 mins and found it simple and straight forward to create FAQs. The only thing I couldn't change was the colour to hover over the link. Would highly recommend!

Stencil Sisters
United Kingdom
10 months using the app
Avocados Lab replied November 11, 2021

Wow! So glad you found value in our app so quickly! Really appreciate it.

Regarding hover color: Just contact our support & we can make it happen for you quickly. Links differ from theme to theme so there is no config option for merchant to tweak. Rest all colors can be configured through admin by a merchant but this one is special case :) Looking forward for your email.

May 16, 2023

Convenient. The developer was very professional to help me solve big trouble. Awesome! Thanks to the developer named Bhushan.

Referdeal
New Zealand
10 months using the app
Avocados Lab replied May 19, 2023

This review means a lot! Thanks a lot for taking out some time to write it out! Glad to hear that app met your needs.

August 22, 2021

I needed to create a FAQ stand-alone page and this app helped me with that, was very easy to use and i didnt had any issues with it so far.

Phoenix Awareness
United Kingdom
10 months using the app
Avocados Lab replied August 28, 2021

We are so excited to welcome you onboard! Thanks for review :)

July 21, 2022

The app turns out to be a lot more in-depth and extensive than I thought before downloading it, and easy to use as well. It's really a no-brainer, would recommend it to anyone!

novantera
Israel
10 months using the app
Avocados Lab replied July 21, 2022

Wow! Thanks a lot for such a nice detailed review. It really means a lot. So much appreciated.

September 3, 2020

Really great app - easy to set up, lots of flexibility! We're not currently using the function to add FAQ's to specific product pages, but it was definitely a big selling point. Support is OUTSTANDING - prompt, friendly responses, great info, and very helpful!

We've used other apps in the past and were never totally happy with them, but Easy FAQ is by far the easiest and best supported app we've found for FAQ's!

COMRAD
United States
10 months using the app
April 24, 2022

This FAQ app is so easy to use. Customer support is very prompt and helpful.
I had an issue with incorrect faq URL from our end and the support was responding quickly and provided the solution. Thank you, highly recommended

Smiley Little One
Australia
9 months using the app
Avocados Lab replied April 24, 2022

So thankful for saying such nice words! This really means a lot. Your satisfaction really matters so glad you found app easy to use.

Edited January 28, 2022

Easy FAQ is just what it says. Lightweight, very easy to implement and apply custom styles. Its also packed with great features like the ability to embed anywhere and multi-language support. Even though the app works flawlessly, I think what sets it apart is some of the best customer service I have ever received. Their support is extremely fast, beyond friendly and very helpful. I really wish all apps were this much of a pleasure to work with. Highly recommended!!!

VEGAMOUR
United States
9 months using the app
Avocados Lab replied February 2, 2022

Thanks a lot for such a detailed review! It means a lot really. Your are happy which makes me happy!

August 31, 2021

Love this app its all you need and never fails thumbs up crew, keep on putting out these great tools Seabff.com Save the Ocean Jewelry

United States
9 months using the app
Avocados Lab replied September 1, 2021

It's our pleasure making sure our tool is very easy to use for merchants. So glad you liked it! Thanks a lot for such a nice review.