Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordability, intuitive design, and ease of navigation. They value its customization options and user-friendly setup, which allows for the creation of brand-cohesive FAQ pages. Features such as adding professional FAQs on various pages and multi-language support are highly praised. Merchants report excellent performance and exceptional technical support, notably from Bhushan. The app is recognized for reducing customer service workload and boosting website SEO. Its support for custom CSS settings and ability to integrate FAQs anywhere on the site are also commended.

July 5, 2021

App works perfectly. The customer service is outstanding. Creating a stylish FAQ page with this app was quick and easy! 100% recommend!!

Crafty Luxe Co
United States
6 months using the app
March 23, 2021

Works very well and service is top! We needed a few adjustments made and they were very fast, helpful, and friendly. Highly recommend.

VOHCO
Australia
6 months using the app
March 26, 2021

This is a very user-friendly and straight-forward app. Had my FAQ page up in running in under an hour using the free plan, then decided to upgrade and it is worth it.

Antheia NYC
United States
6 months using the app
June 5, 2020

Great app. Easy to use, designing possible. And last but not least very quick and helpful support!!

Koortschecker.nl
Netherlands
6 months using the app
October 21, 2021

Bhushan was very helpful and understanding! He helped me configure it and set it in different locations of my store.
The App works flawlessly and it has a lot of flexibility . I am very satisfied of the whole thing! Thank you Easy FAQ and Bhushan. Nothing else except 5 stars

Meaws And Woofs
Canada
5 months using the app
Avocados Lab replied October 22, 2021

Always happy to help and get you up and running! So glad you found app useful & flexible for your needs :)

April 28, 2020

Super easy to use. The support is really fast and really good. I recommended to everyone. fulfill my expectations 5 stars.

Diverso.world
United States
5 months using the app
March 8, 2023

I have to say, from the moment I downloaded this app, I knew it was going to be a game-changer. Unlike other apps, the team behind it is incredibly responsive and always goes above and beyond to help me with any task at hand.

Their commitment to customer satisfaction has been nothing short of exceptional, which is why we had no hesitation in hitting that "buy yearly" button. This is exactly how Shopify apps should be - user-friendly, reliable, and backed by a team that truly cares about its customers.

Overall, I highly recommend this app to anyone looking for a seamless e-commerce Help Center experience. You won't be disappointed!

Angelus Direct
United States
5 months using the app
Avocados Lab replied March 8, 2023

Wow! Such detailed and satisfying review! Can't thank enough for so much praise and mentioning good things about app. Welcome onboard!

January 21, 2021

Good app and very good customer service. It's very easy to use . The customer service is very fast and very nice

Offtopic
Italy
5 months using the app
April 21, 2021

Best FAQ app I've used so far. Very easy to use and very very helpful developer love how it makes my FAQs pop!

Holy Moly Bagels
United Kingdom
5 months using the app
Avocados Lab replied April 22, 2021

Your review and satisfaction just means so much! Thanks a lot and welcome onboard!

November 23, 2020

We were looking for a FAQ app enables adding Q&A quickly as possible because the list of Q&As must not be out-dated. Thanks to Easy FAQ's well structured and straightforward UI, we can add Q&A whenever we find a new Q&A. The support is superb, they could solve our theme specific matters in no time.

なないろ毛糸
Germany
5 months using the app