Reviews (430)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing repetitive customer inquiries with a customizable FAQ section that matches their brand's aesthetic. Features like reordering questions, keyword searches, and multi-page integration are valued. The app is easy to set up, maintains fast load times, supports multiple languages, and offers exceptional customer support, aiding in technical issues and app optimization.

April 28, 2020

Super easy to use. The support is really fast and really good. I recommended to everyone. fulfill my expectations 5 stars.

Diverso.world
United States
5 months using the app
March 8, 2023

I have to say, from the moment I downloaded this app, I knew it was going to be a game-changer. Unlike other apps, the team behind it is incredibly responsive and always goes above and beyond to help me with any task at hand.

Their commitment to customer satisfaction has been nothing short of exceptional, which is why we had no hesitation in hitting that "buy yearly" button. This is exactly how Shopify apps should be - user-friendly, reliable, and backed by a team that truly cares about its customers.

Overall, I highly recommend this app to anyone looking for a seamless e-commerce Help Center experience. You won't be disappointed!

Angelus Direct
United States
5 months using the app
Avocados Lab replied March 8, 2023

Wow! Such detailed and satisfying review! Can't thank enough for so much praise and mentioning good things about app. Welcome onboard!

January 21, 2021

Good app and very good customer service. It's very easy to use . The customer service is very fast and very nice

Offtopic
Italy
5 months using the app
April 21, 2021

Best FAQ app I've used so far. Very easy to use and very very helpful developer love how it makes my FAQs pop!

Holy Moly Bagels
United Kingdom
5 months using the app
Avocados Lab replied April 22, 2021

Your review and satisfaction just means so much! Thanks a lot and welcome onboard!

November 23, 2020

We were looking for a FAQ app enables adding Q&A quickly as possible because the list of Q&As must not be out-dated. Thanks to Easy FAQ's well structured and straightforward UI, we can add Q&A whenever we find a new Q&A. The support is superb, they could solve our theme specific matters in no time.

なないろ毛糸
Germany
5 months using the app
June 1, 2023

Very nice app and amazing support! the founder is so nice, very quick to respond and assist with any problem

INSPIREYE
Israel
5 months using the app
October 29, 2020

The app is exactly what we required. It's easily customisable and works splendidly. The biggest advantage is the developer is very reactive and responds to your query with resolutions almost immediately.

RootsandHoots
United Kingdom
5 months using the app
November 21, 2024

I do recommend this app, not only for his developer, really helpful but the app itself does a lot. I really love the feature that personalises the FAQ by product.

Gomitas Matonas
Mexico
May 17, 2020

Love this app, really easy to use. Gives me exactly what I need for my store! Thanks for building this!

hustlebrandsco
United States
5 months using the app
Avocados Lab replied May 20, 2020

Glad to hear that! You are most welcome.

February 5, 2021

highly recommended. This app is really helpful and the customs service is good. It helps us build a good FAQ part. Thank you!

Move-Shoot-Move Rotator
Hong Kong SAR
5 months using the app