Reviews (223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing FAQ sections, noting its customization options that align with store branding and improve user experience. They appreciate its user-friendly interface, multimedia embedding, and scalability for handling various FAQ volumes. The app is praised for its reliable performance and smooth integration across devices. Customer support is highlighted for its responsiveness and effectiveness in resolving issues promptly.
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I was struggling with putting parts of my FAQs onto relevant pages and then I started using this app. It is great value for money, easy to use and the customer support is exceptional! Thoroughly recommend.
Your satisfaction really makes us proud & happy! So glad you found immediate value from an app. Welcome onboard!
I absolutely hate apps that are confusing to use and not straight forward. This app on the other hand, is VERY STRAIGHTFORWARD. It is user-friendly, AND the results are not disappointing. Other apps make it so confusing to create a basic Q/A drop down + color customizations, but this one was easy and I made my FAQ page within 15 minutes. Loved it. Totally recommend it.
Incredible support and overall experience. We had to unexpectedly switch from another app and even though I was really stressing out Bhushan made the transition easy. Highly recommend.
Welcome onboard! So thrilled to have you and support your needs! Thanks for spending time sharing your thoughts about our app. Appreciate it. Your satisfaction is our number one priority.
customization options for creating brand-aligned FAQ pages and the ease of setup and management.
I was kindly helped by Bhushan (from Helplab team) by e-mail. I was struggling with the setup for the FAQ page. I finally was able to get it down with some help and instructions.
We're delighted to hear that we could assist you with the setup for your FAQ page. We understand that getting things set up can sometimes be a challenge, and we appreciate your patience. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help make your experience with our app as smooth as possible. Thank you for choosing us! 🌟
This app was a god send to fix an ongoing issue of the same questions coming through on our customer service email.
Once installed, it was easy to configure the categories, FAQ's and design for our website. Highly recommended!
We're thrilled to hear that our app was a solution to your ongoing customer service email issue! It's fantastic that configuring categories, FAQs, and the design for your website was a smooth process. Thank you for the high recommendation! If you ever have more questions or need further assistance, feel free to reach out. We appreciate your positive feedback! 🌟😊
By far the absolute best app on the market!!! This will make many top apps of 2024 lists guaranteed. The straightforward design setup nicely around my brand and location options to add professionally-looking FAQ on various pages throughout my website upgraded the overall dynamic of my site beautifully. I had a technical question just to make sure I was setting things up correctly. I received a response quickly, I was extremely impressed. Not only did I receive a response to my question. I also was given a couple of tips that made an incredible difference. I look forward to additional apps by Avocados Lab!
Thank you so much for your incredible review! We're thrilled to hear that you consider our app the best on the market and that it seamlessly integrates with your brand. It's fantastic to know that the design setup and location options elevated the overall dynamic of your website. We're always here to assist you with any technical questions, and we're delighted that our response was not only prompt but also helpful with additional tips. We appreciate your enthusiasm and look forward to bringing you more amazing apps in the future. Cheers to a beautifully upgraded website! 🚀🥑
easy to use, amazing, fast and reliable support
Thank you for the wonderful feedback! We're thrilled to hear that you find our app easy to use and appreciate our amazing, fast, and reliable support. If you ever need assistance or have any questions, don't hesitate to reach out. We appreciate your support!
An affordable and intuitive 5-star App that is easy to navigate. An organised and easily set up and managed FAQ page. This App has great functionality, and it is customizable. Easy to follow steps ensure that the FAQ page or section created matches the brand or look of your website. If you do need assistance, my experience has been the same as the many other 5-star reviews. The level of technical support is exceptional. The best that I have experienced. Any of my questions have been answered very quickly but also Bhushan really took the time to understand my needs in order to offer the right solutions for me. I am delighted to have found this App and to have been able to provide such a positive 5-star review.
Naomi Purdy
Floribunda Publishing
Thank you so much for taking the time to share such a positive and detailed review of our app! We're thrilled to hear that you find our app affordable, intuitive, and easy to navigate. It's fantastic to know that our FAQ page setup and management met your expectations, and that you appreciate the organized structure.
We're especially glad to hear that you found the app's functionality and customization options valuable. Ensuring that our users can tailor the FAQ page to match their brand or website look is a priority for us, so it's great to know that this aspect has resonated with you.
We're incredibly proud of our technical support team, and we're delighted to hear that your experience aligns with the many other 5-star reviews. We believe in understanding your needs, and offering tailored solutions. We believe in going the extra mile for our users, and it's heartening to see that reflected in your experience.
Thank you once again for your positive feedback and for choosing our app. We're thrilled to have you as a satisfied user, and we're always here to help if you have any more questions or need further assistance. Happy navigating!
Nul pas en Français!
Oh, look who dropped by our app like a ninja with a one-star review – our competitor! They must have mistaken us for a limbo contest, because they're trying to lower our app ranking by giving us 1 star review!
First off, our translation feature has been groovin' for a solid 2+ years, so props to our competitor for not winning the "App Feature Detective of the Year" award. Better luck next time, Sherlock!
And seriously, 7 minutes after installation? That's some speedy reviewing! We didn't even have time to break out the welcome dance. Maybe next time they can give our app the attention it deserves before making their grand exit.
Oh, and did we mention the Shopify shenanigans? Apparently, our competitor's 1-star review spree got them in hot water – Shopify froze their store like it's a scene from a winter blockbuster. Looks like karma is quicker than their reviewing skills.
amazing support and it's the easiest way to add a great looking FAQ
Thank you for your kind words! We're thrilled to hear that you find our support amazing and that our app provides the easiest way to add a great-looking FAQ. If you ever have more feedback or need assistance, feel free to reach out. We appreciate your support!
Great app and even better service!
Thank you for the positive review! We're delighted to hear that you think our app is great, and we're even more pleased that you found our service to be better. If you ever have more feedback or need assistance, feel free to reach out. We're here to help and appreciate your support!
The app itself and the developer behind it are amazing! The guy helped me resolve all my issues in no time. Highly recommend!
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our app and our developer. If you ever need further assistance, feel free to reach out. We truly appreciate your recommendation! 😊🌟
I would highly recommend using this FAQ app. It's very easy. The creator of this app is very kind and helpful. The app itself is easy to navigate and is also customizable.
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our FAQ app and finding it easy to use. Our team works hard to provide a seamless experience, and it's wonderful to know that you appreciate it. If you ever have any questions or need further assistance, don't hesitate to reach out. Happy navigating!
Bhushan, the developer, is EXCELLENT. I ran into an issue switching themes and really could not figure out how to fix the issue I had. They jumped in, offered to fix it for me, followed up, got everything running. This is TOP NOTCH SERVICE and someone that actually cares. I cannot say enough good things about this company.
Thank you so much for your kind words! We're thrilled to hear that we provided you with excellent support and went above and beyond to resolve your theme switching issue. Our team takes pride in delivering top-notch service and making sure our customers are satisfied. We truly appreciate your feedback, and if you ever need any further assistance, don't hesitate to reach out. We're always here to help!
easy to install, good contact with developer, good design options and easy to change. Recomendable.
Thank you so much for your wonderful review! I'm thrilled to hear that you found our product easy to install and had a positive experience interacting with me. It's great to know that you appreciate the variety of design options available and found it effortless to make changes. Your recommendation means a lot to us!
Excellent 5 star service. We had a problem with how our FAQ was showing up on our site and we contacted customer service. The changes were made within an hour. The rep was friendly, professional and we were very satisfied how it was solved for us almost immediately. Gail Gabbert
Thank you so much for your glowing review! We're thrilled to hear that you had an excellent experience with our service. We apologize for the initial problem with your FAQ display, but we're delighted that our customer service team promptly resolved it for you within an hour.
We pride ourselves on being friendly and professional in our interactions, and we're thrilled to know that you were very satisfied with the immediate solution provided. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you.
Good app! especially the free plan is really good, if you want more option you can upgrade, but for me somebody that just started with a webstore, the free plan is very very good!, i had some problems installing it, but the customer service is 5/5, fast reply and good information!
I appreciate your kind words! Thank you for the positive review of our app. I'm delighted that you find the free plan to be excellent, especially as someone new to store. If you ever need additional features, we offer upgrades, but we're thrilled that the free plan is meeting your needs perfectly. Our customer service team is always here to help, and we're glad they provided fast and informative support. Thank you for choosing our app, and we value your feedback!
Very nice app and amazing support! the founder is so nice, very quick to respond and assist with any problem
Walked me through my issues to find a resolution. Very responsive and willing to go above and beyond to ensure satisfaction.
Appreciate your patience so much! Glad to hear that you like my support. Welcome onboard :)
good support and excelent experience, if you need a full faq page this is the app !
I didn't have any problems.
Appreciate your comments and thoughtful review! It means so much to me! Welcome onboard.
This FAQ app is fantastic! It was extremely easy to install and configure, and it integrates perfectly with my store. The setup process was highly intuitive. Bhushan was incredibly helpful and responded quickly to all of my questions. Highly recommended!
Welcome onboard! Thank you for writing such detailed and satisfactory review. Always happy to help you succeed!
Great app... easy to use and export/import across stores... good support from the enthusiastic developer... we're very happy with it.
Made my day really! So happy to read such a nice review. Glad to see that you've installed app on your multiple stores.
This app is well thought out and executed. Customer Service is beyond excellent! I love the simplicity of its execution. I compliment you on developing such a highly functional app.
So happy to hear such a solid feedback about app! Glad you chose this app over others and gave an opportunity to serve you!
This app is really well done, customizable, clean, feature rich and easy to use! The developer is great and provides top tier support! They responded almost immediately, assisting me with customizing the app to fit my store!! I would highly recommend this app!
Glad to hear that app met your expectations and helped you creating FAQ page fitting your store. So happy to read such a nice review! Thanks for recommendation.
最初は無料オプションだけで十分だと思います。必要になった場合に有料オプションに介入すればいいと思います。
英語表記ですがシンプルで使いやすいのでGoogle翻訳など併用すれば問題なく使用できます、、、。
Thanks for sharing such a nice feedback! So glad to hear that app helped you achieve your goals and you found it intuitive.
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このような素敵なフィードバックを共有していただきありがとうございます! そのアプリがあなたの目標を達成するのに役立ち、それが直感的であると聞いてとてもうれしく思います.
Great app!! Super easy to use and customisable. Needed help with customising link colours and the developer was super friendly and helpful.
Happy to see such nice review! Glad you found app really easy to use. Welcome onboard.
I've had time to use and try this app out for some time now. I use it for my own store, as well as when developing ones for others. It's very efficient and straight to the point. It's also very easy to understand, which is beyond beneficial in comparison to others that I've tried. I did have a question arise at one point and their customer relations team was beyond helpful and responded very quickly! This made the app itself 10x more valuable in my opinion. 10/10, would for sure recommend!
So happy to see that you are using my app on more than 1 shop! This truly means a lot to me when I look at satisfying reviews like this one. Welcome onboard and looking forward!
App molto utile e semplice, la customer care è ottima ed è molto semplice, consiglio di disattivare adblock quando la usate
So glad to hear such a nice feedback! Thanks for your trust in this app. Truly appreciated.
Great app! The customer support is spectacular. I would recommend this to anyone who is looking for a simple, straight-forward FAQ page.
Always at your service! Glad you liked an app and it's features. Welcome onboard!
The support provided was excellent - recommend using this app for frequently asked question pages. Easy to use.
Welcome onboard! Your satisfaction is always a top most priority so glad you recognized that. Happy to hear that you found app easy to use as name suggests :)
Well now I am a woman "of a certain age" and find everything about today's ecommerce a puzzlement. That being said, I cannot say enough about Avocados Lab's support and with the amazing and fast help I received from Bhushan. Thank you again for your kindness, patience, and willingness to help me through this process Bhushan. I highly recommend this app for anyone - and especially those of us who are not yet up to speed in ecommerce in this new era. Awesome app!
Wow! Reading this review I really felt nostalgic and proud! Merchants like you are really motivational! Thanks a lot for such a nice gesture and giving feedback about app. So glad to hear that you liked a service! Welcome onboard!
I used this app to add product reviews into specific product pages. The team at Avocados Lab is really helpful and provides you with all resources you need to implement FAQs into the website. I've reached out to them and they immediately helped me add the FAQs into the page while I was in a rush to complete my product page. Minor point to work on is to make their customer support more visible in the app for customers to reach out to, could be through a live chat. They have great customer service would be a shame for customers not to benefit from it.
So glad to hear such a nice review! Thanks a lot for super helpful recommendation either. Being an independent developer, it's hard to provide live support but I will definitely think about it soon! Thanks again & welcome onboard.
Great app that helped us to modify the FAQ page by ourselves exactly how we wanted. Also customer service was excellent, replied to our msg very fast and helped us when we needed support. Thank you
So glad to hear that! Happy to read such a nice review.
I like it! It’s perfect for my use - mainly for the FAQ page and the additional questions on products - and I love all the customization options that you allow. The times I had to contact support were pleasant and it was lovely chatting with them
Very thankful for this review! Appreciate you going above and beyond describing your experience using my app. Welcome onboard!
Great App. Love that it offers the simple features I require and doesn't charge me for it :) Great Job, keep doing good work!
Your review really means a lot! Glad to hear that you found app really useful.
THIS IS A GREAT APP. YOU DO NOT NEED TO WRITE THE FAQ YOURSELF. IT HAS EXCELLENT TEMPLATE!!!!!!!!!!!!
So glad to hear this feedback :) I recently launched that feature where merchants can auto add standard FAQs which would help you save time. Nice to hear that you loved the app! Welcome onboard!
The app turns out to be a lot more in-depth and extensive than I thought before downloading it, and easy to use as well. It's really a no-brainer, would recommend it to anyone!
Wow! Thanks a lot for such a nice detailed review. It really means a lot. So much appreciated.
Could not sing the praises of this app enough! l am in no way tech savvy but this was easy to follow and will be a great feature for my store. The developer was more than helpful and understanding when l required assistance to add it to my theme. l will definitely be adding this app to my other stores! Looking for a FAQ app then look no further than this one
Such detailed review really made my day! So happy to see happy merchants like yourself. Glad you found app very easy to use.
This app is really helpful and easy to use! Made it easy for me to put everything into place, 100% recommended!
Wow! Thanks a lot for such a short & sweet review with recommendation. Appreciate it a lot. Glad it fit your needs!
Super app, all the important functions and customization options...and a super quick and friendly support!
Thanks a lot for such a nice review! Your satisfaction is always my topmost priority so glad you liked the app along with its functionalities. Welcome onboard!
This app provides excellent customer service and I cannot state enough how happy and relieved I am to be able to use this on my ecommerce site!
Thank you for spending time writing such a nice review! Very much appreciated! Your satisfaction has always been my top priority so glady ou recognized that.
We've been using this app for months and have been loving this FAQ app! Super easy to setup, have multiple different FAQs and apply it to where you need it.
So glad to hear that you've been such a long time merchant using this app along with enjoying it! Thanks a lot really!
Cool app, very easy to use and efficient. It has a nice 'Product FAQ' feature to add selected FAQs to the product page, very useful! Great customer service too, very quick responses and helpful. Would definitely recommend!
Thanks a lot for such a nice review! Appreciate it so much. Welcome onboard!
Great app which helps you collate all your FAQs into one handy place and is also customisable according to your branding.
Thanks a lot for such a nice review! So happy to hear that.
This FAQ app is so easy to use. Customer support is very prompt and helpful.
I had an issue with incorrect faq URL from our end and the support was responding quickly and provided the solution. Thank you, highly recommended
So thankful for saying such nice words! This really means a lot. Your satisfaction really matters so glad you found app easy to use.
By far this is the best app I’ve used on Shopify. The app installs seamlessly into your store and is straight-forward to use. Their customer care exceeds all–Bhushan is beyond helpful with answering any questions and ensuring the app is working to my needs. HIGHLY recommend!
Wow! So thankful for such a nice review and also recommendation. So glad you liked an app and found it valuable for your store.
After literally trying almost every other FAQ/accordion app out there for Shopify, we decided to try Easy FAQ Page after dismissing it at first. We finally had found an FAQ app that best meets our design and functionality needs.
So glad to see that you chose my app over all others! Thanks a lot for such a humble & honest review. Welcome onboard!
Very easy to use and the customer support is very speedy. I would definitely recommend using this app.
So glad to hear that and thanks a lot for such a nice review & recommendation.
I turned to Easy FAQ after unsuccessfully trying to create an accordion-style FAQs page myself by cobbling together some code I found online. Easy FAQ makes the process of creating a FAQ page on Shopify really simple, and the developer is kind enough to help out free-of-charge to make any style/sizing adjustments needed. Honestly, this is the bar that all apps on Shopify should strive to meet.
So glad to see such a nice review from you! Really appreciate it. Always happy to help save you time and make your store look nicer! Welcome onboard.
The app works really great. Even if you don't like the default settings of it, you can customize it in any way you want. The support is the best part. They provide quick help to any problem that you may have, even if the problem is not related to the app.
So grateful to see such nice words from you! Helping any merchant to get up and running has always been my top priority so glad I could help. Welcome onboard!
This app is incredible to set up your website FAQ!
Easy to use, smooth and offers what you want of customization without clutter.
Also, their support is so fast and quick to respond, most recommended to use.
So glad to hear such a nice feedback from you about app! Thanks a lot again!