HelpLab FAQ Page, Product FAQs , 418 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its affordability, intuitive design, and ease of navigation. They value its customization options and user-friendly setup, which allows for the creation of brand-cohesive FAQ pages. Features such as adding professional FAQs on various pages and multi-language support are highly praised. Merchants report excellent performance and exceptional technical support, notably from Bhushan. The app is recognized for reducing customer service workload and boosting website SEO. Its support for custom CSS settings and ability to integrate FAQs anywhere on the site are also commended.
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amazing app, a little difficult when first trying to set up so I do recommend making a clearer guided tutorial for how to do that and a step-by-step process for new users.
Thank you for your valuable feedback! We're delighted to hear that you find our app amazing. We'll definitely take your suggestion to heart and work on creating a more detailed setup tutorial for new users. Your input is incredibly helpful in making our app even better. If you ever have more suggestions or questions, please feel free to share. We're here to assist you every step of the way!
Convenient. The developer was very professional to help me solve big trouble. Awesome! Thanks to the developer named Bhushan.
This review means a lot! Thanks a lot for taking out some time to write it out! Glad to hear that app met your needs.
The app works great and helps a lot with organizing FAQs. The translations also work well. The support is exceptionally fast, helpful and very kind.
It would be great to have the option of formatting the questions as h2 or h3. This is important for SEO.
Thank you for your wonderful review! We're thrilled to hear that our app works great and has been beneficial in organizing your FAQs. We're delighted that the translations feature meets your expectations as well.
Your kind words about our support team mean a lot to us. We strive to be exceptionally fast, helpful, and kind in assisting our valued customers like you.
Regarding the option to format questions as h2 or h3 for better SEO, we genuinely appreciate your feedback. We're always looking to improve our app, and your suggestion will be taken into serious consideration as we continue to enhance our features.
If you have any more ideas or questions, please feel free to share them with us. Your feedback is valuable, and we're committed to providing you with the best possible experience. Thank you for choosing us, and we look forward to continuing to support you!
easy to install, good contact with developer, good design options and easy to change. Recomendable.
Thank you so much for your wonderful review! I'm thrilled to hear that you found our product easy to install and had a positive experience interacting with me. It's great to know that you appreciate the variety of design options available and found it effortless to make changes. Your recommendation means a lot to us!
We are absolutely in love with this app! It offers a wide range of features and the developer is exceptionally responsive and prompt in addressing any concerns. We had encountered an issue where we lost all our FAQs, but the support team was incredibly helpful in restoring everything seamlessly.
Thank you so much for your wonderful review! I'm thrilled to hear that you love our app and have found it to be valuable with its wide range of features. Our team takes great pride in providing excellent support, and we're glad that we could promptly address your concerns and restore your FAQs seamlessly which were deleted manually by mistake by your team member. We do have encrypted backups which makes restore process easy and seamless.
Thanks again and welcome onboard.
The app is a great app to use. However, I was surprised by how good the customer support was in helping us out with an issue we encountered. In no time they resolved it swiftly. Great app and great customer service. 100% recommended.
Thank you for your glowing review of our app! We're delighted to hear that you find it to be a great tool to use. Our team has worked hard to create a user-friendly and enjoyable experience, so your kind words are truly rewarding.
We're also thrilled that our customer support team was able to assist you promptly and efficiently. Providing top-notch customer service is a priority for us, and your satisfaction is our ultimate goal. Your recommendation means a lot to us, and we're committed to maintaining the same level of excellence for all our users.
Thank you once again for choosing our app and for sharing your positive experience. If you ever need any further assistance or have any feedback, feel free to reach out. We're here to help!
Great app and amazing customer support! I was having an issue with formatting and the team contacted me immediately to resolve.
Thank you for such thoughtful review! Your satisfaction is my topmost priority so glad you recognized that :) Welcome onboard!
Great support and help are ready. You will receive the prompt answer quickly if you don't understand how to code.
Thank you for your fantastic review! Providing quick and helpful assistance is a top priority for us, and we're delighted that we could promptly address your questions, even if coding was a bit challenging! Always happy to help :)
The app itself and the developer behind it are amazing! The guy helped me resolve all my issues in no time. Highly recommend!
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our app and our developer. If you ever need further assistance, feel free to reach out. We truly appreciate your recommendation! 😊🌟
Thanks Bhushan for your great support
Very good and easy to use app
I wished I could have a "technie" as good as Bhushan in my team :D
This review means a lot! Thanks a lot for taking out some time to write it out! Glad to hear that app met your needs.