Reviews (223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing FAQ sections, noting its customization options that align with store branding and improve user experience. They appreciate its user-friendly interface, multimedia embedding, and scalability for handling various FAQ volumes. The app is praised for its reliable performance and smooth integration across devices. Customer support is highlighted for its responsiveness and effectiveness in resolving issues promptly.
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We are using the app on 4 stores and it functions beautifully well!
The support is super class and always ready to help.
So glad to support all your stores! Thanks for choosing this app. It really means a lot. Welcome onboard!
I recently installed this app on my shopify store and was incredibly pleased. The app was simple to install (even for a novice like me) and looked great! Being able to blend it seamlessly with my store's functionally and brand colours just gave it that extra (umph). I had a relatively minor hiccup which I requested support on and the response was amazing! I would definitely recommend this app for any online business, large or small. When considering the cost of having this app, I chose the Professional plan which is their highest plan, ($4.99 per month), it's a no brainer!To the developer. Awesome app, keep up the great work!
The app works great and helps a lot with organizing FAQs. The translations also work well. The support is exceptionally fast, helpful and very kind.
It would be great to have the option of formatting the questions as h2 or h3. This is important for SEO.
Thank you for your wonderful review! We're thrilled to hear that our app works great and has been beneficial in organizing your FAQs. We're delighted that the translations feature meets your expectations as well.
Your kind words about our support team mean a lot to us. We strive to be exceptionally fast, helpful, and kind in assisting our valued customers like you.
Regarding the option to format questions as h2 or h3 for better SEO, we genuinely appreciate your feedback. We're always looking to improve our app, and your suggestion will be taken into serious consideration as we continue to enhance our features.
If you have any more ideas or questions, please feel free to share them with us. Your feedback is valuable, and we're committed to providing you with the best possible experience. Thank you for choosing us, and we look forward to continuing to support you!
I really like this app, super easy to use and learn. Good customer service as well, they got back to me right away. Makes everything look very organized and put together!
So glad you found app so valuable. Your satisfaction always been a top priority so appreciate recognizing that.
Great support and help are ready. You will receive the prompt answer quickly if you don't understand how to code.
Thank you for your fantastic review! Providing quick and helpful assistance is a top priority for us, and we're delighted that we could promptly address your questions, even if coding was a bit challenging! Always happy to help :)
Very simple to use. Had a technical query that was solved very fast and the result was great. Thank you!
Thanks for such a nice review! Always happy to help and get you move faster :)
Lovely little app if you want some FAQs on your website. If you have brand colours you can also customise the FAQ sections to match. I got stuck on some customisations and reached out to support and Bhushan the app developer was very helpful and attentive with follow-up emails to make sure I was ok with everything. Excellent customer service for an excellent app!
Merchant satisfaction and giving full access to customization has always been my top priority. I'm so glad you recognized that. Thanks a lot for such a nice review.
I love it. It really helped me inform my customers on FAQ on different products and it is really customizable. Theres also great support.
Its really stylish and helped us to get rid of lots of customer questions.
We are very pleased with it. Also the support is excellent.
Great app doing just what we need on our storefront. Super speedy help too! Thank you team for a great app.
So happy to read such a nice review! Glad to hear that you found app really helpful.