HelpLab FAQ Page, Product FAQs

Name: HelpLab FAQ Page, Product FAQs
Brand: Avocados Lab
Rating: 4.9 (418 reviews)

Free plan available. 5-day free trial.

Rating (4.9)

Reviews

418

Developer

Avocados Lab

View demo store

Highlights

Popular with businesses like yours

Based in United States

Built for your business

Use directly in Shopify admin
Works with the latest themes

About this app

Launched

March 10, 2020

Languages

English

Easily create FAQ page for your store or product FAQs to reduce your customer service time.

Easy FAQ revolutionizes your store's FAQs! Designed with users in mind, it effortlessly crafts stylish product FAQs and seamlessly integrates with your theme for maximum impact! Elevate your brand with full customization—tweak fonts, colors, and styles to match your unique flair. Plus, experience lightning-fast page loads, ensuring your customers get the answers they need in a blink. Reduce customer support requests with questions and answers! App also easily integrated with Shop app!

Fully customizable FAQ themes to match with your store brand & style.
Allows creation of store FAQs & product FAQs in simplistic & seamless way.
Default support for Google rich SEO snippets for your dedicated FAQ page.
You can add photos/videos to your FAQs
Supports multiple languages that your store supports!

Pricing

5-day free trial

Basic

Free

10 FAQs
Unlimited categories
Unlimited customization
Custom CSS
Google SEO snippets
Shop app FAQs
Import, Export FAQs
No copyright

Essentials

$3.99/month

or $44.91/year and save 6%

30 FAQs
Search bar on FAQs
Search keywords
5 days free trial
All Basic plan features
20% discount on monthly, 25% on yearly plan

Professional

$7.99/month

or $89.91/year and save 6%

Unlimited FAQs
Multi language
Show on checkout success
Show on product & other pages
Premium templates
Shop app
All Essentials plan features

Basic

Free

10 FAQs
Unlimited categories
Unlimited customization
Custom CSS
Google SEO snippets
Shop app FAQs
Import, Export FAQs
No copyright

Essentials

$3.99/month

or $44.91/year and save 6%

30 FAQs
Search bar on FAQs
Search keywords
5 days free trial
All Basic plan features
20% discount on monthly, 25% on yearly plan

Professional

$7.99/month

or $89.91/year and save 6%

Unlimited FAQs
Multi language
Show on checkout success
Show on product & other pages
Premium templates
Shop app
All Essentials plan features

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

418 reviews

Overall rating

4.9

Counts per rating level

99% of ratings are 5 stars
414
0% of ratings are 4 stars
2
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars
2

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its affordability, intuitive design, and ease of navigation. They value its customization options and user-friendly setup, which allows for the creation of brand-cohesive FAQ pages. Features such as adding professional FAQs on various pages and multi-language support are highly praised. Merchants report excellent performance and exceptional technical support, notably from Bhushan. The app is recognized for reducing customer service workload and boosting website SEO. Its support for custom CSS settings and ability to integrate FAQs anywhere on the site are also commended.

February 29, 2024

This is a great app and Bhushan responds to messages very quickly, which I appreciate very much. I'm eager to see a way to index faq as distinct URLs so it's possible to send a specific link to customers via email (instead of giving them the FAQ URL and asking them to type of the keyword search to find the longer). I'm the first person to ask for this feature, so it's not on the list of scheduled updates -- if anyone else has ever needed such a feature, please ask and maybe it will be built :)

justthegoods

Canada

11 months using the app

Avocados Lab replied March 1, 2024

Thank you so much for your kind words and for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying our app and that Bhushan's speedy responses have been helpful to you. Your support means the world to us!

We absolutely understand the importance of making the FAQ more accessible for both you and your customers. Your suggestion to have distinct URLs for each FAQ section is fantastic and something we hadn't considered before. While it's not currently on our list of scheduled updates, your input is incredibly valuable to us, and we'll definitely take it into consideration for future improvements.

We're always striving to make our app the best it can be, and feedback like yours helps us do just that. If you have any more suggestions or questions, please don't hesitate to reach out. We're here to help!

Thanks again for being a part of our community, and we look forward to continuing to serve you.

February 5, 2024

Best Service E-Mail! Thank so much for your help

ZITOCASES®

Germany

Almost 3 years using the app

Avocados Lab replied March 1, 2024

We're delighted to hear that you had such a positive experience with our email support service! Thank you for your kind words, and we're always here to assist you whenever you need it.

December 20, 2023

Bhushan was very quick and helpful in helping me solve the issue although it was way past midnight! Thumbs up and I definitely recommend this app to anyone who is looking for a faq table to display on your online store or below your product tabs!

So Not Size Zero

Singapore

Over 2 years using the app

Avocados Lab replied January 25, 2024

Thank you so much for your kind words! We're thrilled to hear that Bhushan provided prompt and helpful assistance, even during late hours. We truly appreciate your recommendation and are delighted that our app met your needs. If you have any more questions or feedback, feel free to reach out. Happy faq-ing! 🌟

All reviews