Calificación general
4,1
Recuentos por nivel de calificación
  • El 67% de las calificaciones son de 5 estrellas
  • El 19% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 14% de las calificaciones son de 1 estrellas
11 de agosto de 2023

I paid for samples from their site. I never received tracking information and the status of the products still says 'request shipping.' How do I request shipping for my own personal order? Isn't that the company's job to ship it to me? I don't even know if the payment processed because nothing was taking from my account. It's like I placed a dummy order or something. I emailed Sandy about this issue, and no response yet. The site promises 10-15 days for shipping but I'm sure it's going to be more since my order is still sitting.

90s Baby
Estados Unidos
6 meses usando la aplicación
6 de mayo de 2023

I was hopeful using this app but I have yet to have a good ordering experience using them. I ordered a few sample items to review the quality of the items before posting them for sale on my site. The shipping times were astronomical. I would have had better luck ordering direct from AliExpress myself. The quality of both the dress and the bathing suit I ordered was horrible! The corset shirt I purchased in the same order never came. I tried a few more orders to see if this was just a one off bad experience, and had similar issues. My current order has been shipping for about a month, and I plan on removing any and all tentative inventory from this vendor on my site. I was excited to find a vendor with the option to purchase shipping labels, bags, and tags for the clothing, but they couldn't get a single order right WITHOUT adding anything additional. DO NOT waste your time, or money using them...

Trendtribez
Estados Unidos
Alrededor de 2 meses usando la aplicación
11 de octubre de 2022

Fashion Express has been the worse company I have ever dealt with I rate them 0 starts. The person in charge of my account name is Sandy. I spoke to Sandy about deliver Fee and shipping. At the time I started with Fashion Express there was a fee for shipping. Later that month they decided Free shipping but the prices when super high on there items. Sandy guarantees me shipping will be between 7 to 10 business days. I was like “not bad”. I gave them a try. I place my first order with took 20 days I was not a happy camper. I discuss the issue with Sandy now I’m being told is two weeks because they deliver from China. We also discuss about hangtag and labels. I place the order and let Sandy know that I want them on my cloths when customers order. I pay about 50.00 for both. I decided to give it one more chance place another order, 30 days go by and nothing. I email Sandy and was told they were waiting on my hangtag to be ready and deliver to me. I forward Sandy the email where we discuss it was going to be place on my cloths as customer place their order. Another week go by finally after 40 days I got my order. Very disappointed I email Sandy letting her that I will lose customer if this incident happens again. Meanwhile every time I email Sandy it takes a couple of days for her to reply back. Plus, the order I place they were supposed to refund my money back for a sport bra they didn’t have on my size but in the website, they are fully stock. It been about 6 months never got my money back. My very first customer place an order 1 item a sweater “only 1 item” a week later Sandy email me that they are not sure when they will the deliver the item since there on lock down due to Covid again. Sandy also suggested a refund. I was so up set I lost a costumer and got my refund back in a couple of weeks. Months went by and her we are in September 2022; customer place an order for a pant and top set XLarge. She got her items 17 days later “lost another customer” and it was way too small. Had a tick for XLarge but it was literally small since I try it on and it fit perfect on me and I’m between small and medium. I question Sandy about getting an exchange or a refund and was told they do not exchange or refund any items unless is damage. Hello your shipping and exchange does not have that type of information. I also send her pictures of the item as proof that my labels were never put on the items. I email Sandy 3 days ago no reply still waiting. I requested my hang tag and labels to be ship to me and was told I have to pay 10.00 shipping when they do Free shipping. What I loss was a hand full of customer, my hangtag and Labels that I paid 50.00 and cloths that they refuse to exchange my customer for a bigger size. I don’t recommend them at all there are plenty of drop shipping that are Free and they deliver between 7 days no issues with size or refund. Worse company I have ever dealt with I give them 0 starts.

Vangas Fashions & Designs
Estados Unidos
Alrededor de 1 año usando la aplicación