FashionGo Dropshipping , 71 reseñas
Why was I able to sell something on my website if we are synced through Shopify? Massive embarrassment
We understand the importance of a seamless sync between FashionGo and Shopify.
Our team is investigating this issue to ensure it doesn't happen again. If you have any further concerns or need assistance, please contact our tech support team at email@example.com or 213-921-4862. We appreciate your understanding as we work to improve our services.
I loved the products they had available but within a week of adding them to my store, my best lines of items were suddenly no longer available with no explanations why. I just received an order for another item that is listed as having 345 items available in my store only to have them cancel the order. When I checked the inventory on their app, it has the item listed as no longer available. My quantities obviously weren't updated. I'm very sad because this could have been great but so far it's just causing me headaches.
Thank you for sharing your experience with the FashionGo app on Shopify. We understand your concerns about product availability and inventory discrepancies.
We value your feedback, and we are actively working to improve our system to ensure smoother operations and accurate information. If you need further assistance or have additional feedback, please don't hesitate to reach out.
Thank you for choosing FashionGo, and we look forward to better serving you in the future.
We have done tons of sales through this company as a standard licensed store & another THEY APPROVED as a DBA company. Even though they do not keep up with inventory in their system we still made it work. We open a new store under a DBA and they refuse the license. We have been on the internet selling for 20 years and selling or own manufactured products for over 30. Sad to see some folks do not understand how licensing works. We have deleted them from all 3 stores
Thank you for sharing your experience with FashionGo. We appreciate your feedback and understand your concerns regarding licensing and inventory management.
We regret any inconvenience you've faced, and we take your feedback seriously. If you have any questions or need further assistance, please feel free to reach out.
Thank you for considering FashionGo, and we wish you success in your future endeavors.
It's not about the fact I was not approved but the lack of information about why. Furthermore, no insight to give a better understanding how to overcome this obstacle.
Thank you for your feedback regarding the approval process for FashionGo. We apologize for any lack of information or insight provided on why your approval was not granted and how to overcome this obstacle.
To address your concerns and provide further assistance, please don't hesitate to contact us at firstname.lastname@example.org. Our dedicated support team is here to help and provide the necessary guidance.
Thank you for bringing this to our attention as we continuously strive to improve our processes and ensure a better experience for our users.
I like the app BUT...it could be better. What I'd like to see changes in are the product descriptions. Don't advertise that all we have to do is select, import and voila, make money. That is not how it is. My business partner and I have spent hours upon hours renaming products, correcting grammatical errors and trying to come up with descriptions without having the actual products in front of us. There are no care instructions nor accurate/consistent product photos with the majority of the products. When I reached out to support, they gave a blanket response "thank you for your suggestions, blah blah blah). That's unacceptable. If we are going to do business together, do it promptly, effectively and with enough concern that you will implement the changes promptly. FashionGo, please do better.
Updating yet again: I am currently transitioning to remove Fashion Go from my store as the issues that I expressed via email and telephone has not been resolved. I was really hoping for a better turn-out instead it's only gotten worse. Thanks for nothing FashionGo. We have spent countless hours/days/weeks/months in good faith hoping that you would correct the Product Title & Product Description issues (to name a few) that we've mentioned in our emails. As of now, 3/29/23, not one soul from your support team has reached out to us with any type of updates. I am truly disappointed with the functions and lack of professionalism with FashionGo and DO NOT recommend anyone wasting your precious time with the app.
Dear Jolique Couture,
Thank you for your review. We're sorry to hear that you've had a difficult time with our app. We strive to provide the best possible experience for our users, and we appreciate your feedback on how we can improve.
We're glad to hear that you like the app overall, but we understand that there are some things that could be better. We will take your suggestions into consideration as we move forward with updates and improvements.
If there's anything else we can do to improve your experience with FashionGo, please let us know!
We're sorry about the issues you've experienced with product titles and descriptions, and we understand how frustrating this must be for you. We're actively working with our vendors to update product information and appreciate you bringing this to our attention. Your feedback is vital to us, and we take it very seriously. We're fully committed to improving our services and will do everything we can to resolve the issues you've encountered. Thank you for your feedback, and please don't hesitate to reach out if you need further assistance.
All products can't be pushed to shopify account at all. I contacted FashionGo last week, after more than 5 business days, it still doesn't work.
Thank you for your review, but our tech team have been unsuccessful in trying to reach you via phone and email. Please call us at 213-921-4862 or email us at email@example.com. We'll be more than happy to assist you in getting your store connected and products pushed.
I am very disappointed with fashion go I was really looking forward. However, I kept submitting my sales permit numerous times I kept time support, but there was no help an aid. They just kept telling me to upload it and which I did I am visually impaired and it's very hard and difficult to navigate when you don't know us, how to navigate on a new app either way there was no development or progress. Just beware of the lack of support that you will receive with this app. .
Dear Miracles Spritz,
I'm sorry to hear that you had a negative experience with the FashionGo app. Please reach out to our support team at 1-213-745-2667 8:30AM-5:00PM (MON-FRI) or email us at firstname.lastname@example.org with more details about your issue and we will be able to provide you further assistance.
Inaccurate stock levels reported to Shopify stores. The app makes it impossible to update those quantities.
Dear L & M Kee, LLC,
Thank you for your review! We're so glad you love our app, clothes, and the service we provide. We're committed to providing you with the best experience possible, and we hope that you'll continue to shop with us in the future.