Recensioner (89)
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UPDATE:
Just today, I changed/upgraded my theme to a premium version (which was already planned) and lo and behold...the products now sync seamlessly. Word of caution to anyone using a free Shopify theme (at least Dawn): you may be missing more features than you realize when it comes to 3rd party integration.
Original review:
There are problems with the sync process between FG and Shopify. Shopify's Help Center (and forum threads I've read) indicate this is on FashionGo's end. I sent an email to tech support and have not received a response. So far, customer service does not appear to be available.
This is our first time trying to use FG, but we can't even get off the ground. When we tried to update the listing on Shopify (example: change product description or tags) they do not stick and get overridden by what is in FG. So this is why it has to be an issue on their end. But without getting a reply from someone, we're stuck.
Thank you for updating your review and sharing your recent experience with FASHIONGO. We appreciate your feedback and the insights you've provided.
We're pleased to hear that you've noticed seamless product syncing after your recent updates. Your feedback helps us improve our platform and provide a better experience for all our users.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to our support team. We're here to help you make the most out of your FASHIONGO experience.
Thank you for giving FASHIONGO a try, and we look forward to serving you better in the future.
I like the variety of vendors, many just charge too much in shipping that I am not able to use them. Everything that my customers and I have purchased has been great.
Dear Crossroads Boutique LLC,
Thank you for your review! We appreciate the feedback and love hearing that you're enjoying the service.
We're always working to improve, so we appreciate hearing what you like and what you don't like. In this case, we'd love to know if there are any particular vendors that are charging too much in shipping for you. We'll definitely pass that along to our vendor team!
Fashiongo is such a great place to shop for all the latest styles for my online store. I love their drop-shipping capabilities and enjoy using them and selling the products that I sell. Their price points for most items are great, and their diverse list of vendors help make what I do so much easier.
Dear Loft 315,
Thank you for sharing your positive experience with FashionGo on Shopify! We're thrilled to hear that you enjoy using our platform for your drop-shipping needs and find our diverse list of vendors helpful. We're committed to providing you with high-quality products at affordable prices to help make your business successful. If you have any further questions or concerns, please don't hesitate to reach out to us.
Thank you for choosing FashionGo, and we look forward to serving you in the future!
I'm enjoying it. The concept is great for a store like mine! It is only a year old and there is definitely some bugs that need to be worked out on the fashion go side but mostly, its great.
I would love more capability to edit my packing slips in fashion go and shipping packaging in general for a more custom look.
I need to be able to edit my website address and as of now, I can't but I believe things like this will improve with time
Dear Indigo Clothing,
Thank you for your detailed review! We really appreciate all the feedback, and we're working hard to make sure that FashionGo dropshipping is as easy to use as possible.
We'll be implementing a few of your suggestions in the upcoming months, including the ability to edit your website address on your packing slips.
Thanks again for your review—we really appreciate it!
I love that it is easy to choose items for my website. Some of the shipping rates seem very high for one item, which I do not like. but I do know it comes with the territory. I hope that prices come down closer to wholesale price, for drop shipping too.
Dear Heavenly Hollow Boutique Shopping Hub,
We appreciate your comments on our delivery costs. Our DS team has been notified of this and it's really helpful to us because we're constantly striving to give excellent service at competitive prices. We will continue to work to improve our Dropshipping services. Thank you.
I love the option to have products shipped to my customers without having to house inventory. However, shipping times could improve with some vendors, return process could be easier and I would like a bigger shoe vendor option. Otherwise I love that it syncs perfectly with shopify and it's very easy to manage the products and see how much inventory is available.
Dear All That She Needs,
We're so glad to hear how simple it was for you to sync and manage the products on FashionGo Dropshipping with your Shopify store. We are working hard with vendors to add new items every day. In addition, we have greatly streamlined and accelerated the return and refund process. Thank you for choosing FashionGo Dropshipping!
Updated, thanks for the response. AND the return label. Updated review to 4 stars. Should have not taken 2 weeks to fix. In this market I need to spoil my customers when an error is made, as YOU should ensure your customers (us) are quickly taken care of. UPDATED: They sent the customer the wrong color of an item. All the customer wanted was the ITEM THEY ORDERED. It took 4 DAYS for customer service to get back to us. This item should have been replaced. YOU SENT THE WRONG COLOR. I will continue to update my review as service warrants
Dear Jimmy Lee Leathers Bikers Outlet Store Club Vest,
Thank you for taking the time to leave us with such terrific feedback. We want to make things as easy as possible for online sellers, so we're glad we've been helpful. Please don't hesitate to reach out with any questions again!
I'm glad they are giving us better options. I still think the site has ways to go in adding top looks. Most of the items are so basic, wish it was a little easier to order samples so we can add our own looks to the store.
Dear Real Star Labels,
Thank you for taking the time to write a review for us! Your feedback is greatly appreciated. Please keep an eye out for new designs and selections being added to our ever-expanding Dropshipping services daily.
I used this app to help grow online sales, it truly works. The products are amazing and my customers love the shipping times. What I don't like about the site is that the prices of the products and a little higher then wholesale and some vendors shipping fees makes things so expensive. I try to factor my prices around that. Another good point in that some vendors have discounts and special deals that offset some of those crazy fees.
Dear Passion 4 Fashion USA,
We're so sorry about the high shipping fee. It's definitely a bummer, but we do our best to keep it as low as possible.
Also, thank you for your review and letting us know how much you love our products and their shipping times!
I really love the styles that are on the site, but I have received feedback that my prices are too high compared to other famous sites. I wish the prices were not as high for the single pieces so I can be a little more competitive.
Dear InsPinkLabel,
Thank you for taking the time to share your thoughts with us. We appreciate your feedback and are glad to hear that you love the styles on our site.
We understand that pricing can be a concern, and we strive to offer our customers competitive pricing while maintaining the quality of our products. We are constantly reviewing our prices and taking into consideration feedback from our customers, so we appreciate you bringing this to our attention.
Additionally, we encourage you to sign up for our newsletters and follow us on social media to stay up-to-date on any promotions or sales that we may be offering.