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I have to say, I really do love FGDS. Great vendors, great products, and a great concept. I'm sure you're still working out the kinks (well I hope so), because too many of my orders have been cancelled since December. Over 40% of them. Also, Graphic Tees should have their own catagory, not lumped in with other fashion tops.
Dear Thred Therapy Boutique,
Thanks so much for your review! We're so glad you love FashionGo and all of the vendors we work with.
We're also sorry to hear that you've had trouble with orders being canceled. We're working on fixing this issue as quickly as possible, but in the meantime, please email us at info@fashiongo.net with any questions or concerns about your order. We'll get back to you ASAP!
As for Graphic Tees, we do have plans to separate them out into their own category soon--we just wanted to keep things simple while we were getting started. Thanks again for your feedback!
I love the drop shipping experience with Fashiongo. However, I would like some of the suppliers to provide better descriptions of their products. It really helps resellers and saves a lot of time for us.
Dear Scarvesnthangs,
Thank you so much for your review! We're so glad you are enjoying our dropshipping experience. We know that sometimes the descriptions from our suppliers can be a little lacking, but we're working on improving them and hope to have an update for you soon.
In the meantime, if you ever need help with anything, please contact us at 1-213-745-2667 or info@fashiongo.net
Why was I able to sell something on my website if we are synced through Shopify? Massive embarrassment
We understand the importance of a seamless sync between FashionGo and Shopify.
Our team is investigating this issue to ensure it doesn't happen again. If you have any further concerns or need assistance, please contact our tech support team at techsupport@fashiongo.net or 213-921-4862. We appreciate your understanding as we work to improve our services.
love this app
We're thrilled to hear that you love our app! Your positive feedback means a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to ensure your experience with FASHIONGO remains excellent.
Thank you for choosing FASHIONGO Dropshipping!
I highly recommend this app! I appreciate the fast shipping turnaround time, and the vendors have all been great to work with, always responding quickly to my inquiries. This app also works seamlessly with Shopify.
Thank you for taking the time to share your positive experience with FASHIONGO! We're delighted to hear that you highly recommend our app.
We're thrilled that you appreciate our fast shipping turnaround time and that our vendors have been great to work with, responding promptly to your inquiries. It's fantastic to know that our app seamlessly integrates with Shopify, making your experience even smoother.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction with FASHIONGO.
Thank you for choosing FASHIONGO!
Finally got this app working and have to say that the staff here are extremely helpful. Definitely recommend
Dear Yessurp,
Thanks so much for the kind words! We're glad you finally got everything working and that you're happy with our service. We appreciate your feedback and will make sure to pass it along to our staff :)
I love this app. The selection of styles get better with each use. Integration is easy and a few of the vendors I have use with my brick and mortar store. The customer service is prompt and quick to resolve any issues. However, the participating vendors need to include more information: a size chart and fabric used.
Dear Vizorre Fashions and Designs,
Thanks for taking the time to leave a review! We're glad to hear that you're enjoying using the FashionGo app and appreciate your feedback regarding the need for more information from participating vendors. We'll make sure to pass along your suggestions to our team and work towards providing the information you need. Thank you for choosing FashionGo!
I had really high hopes working with this company but I am very disappointed. I’ve been with them since they started offering dropshipping and I’ve had a good amount of orders with their items already. The shipping is good. The items get to the customers fast but the customer service is awful. Their return system isn’t really working for me. My customers always end up emailing me and complaining when they want to return something because FashionGo wants you to only use the shipping label that they provide but it takes them 5 to 7 days to send it to me even though they claim it should take 1 to 2 days. How am I supposed to build trust with my customers as a new business if it looks like I’m just trying to get away with their money? I sent them a message first thing in the morning today asking them about a return I requested 5 days ago. It’s the end of the day and they have still not responded. Meanwhile my customer is getting impatient. The main issue is with the items that are fulfilled by FashionGo too. I’m actually reconsidering working with them because these dropshippers can either make or break your business.
We appreciate you sharing your thoughts, Minella Mode. We regret if your experience didn't live up to your expectations. We'll perform better in the future because this was an unusual occurrence.
We are improving our return process to avoid any delays. There won't be any additional delays for returns in the future. We are available to chat Monday through Friday from 8 AM to 5 PM, and during those times, we do reply quite rapidly.
If you have any further questions, issues, or recommendations, don't hesitate to contact FashionGo customer care. If you would give us another chance to make things right, we would love to do so.
I love FashionGo and all of the popular brands they carry. It brought my boutique up to the next level. I have been using them since late May of 22. So glad I came across them.
Dear Ruby Idol Apparel,
I'm glad to hear that you have had a positive experience with FashionGo.net and that it has helped your boutique grow and succeed. It's always great to find a supplier that carries the brands you are interested in and that meets your business needs. Thanks for taking the time to post this review! We really appreciate it.
I love the option to have products shipped to my customers without having to house inventory. However, shipping times could improve with some vendors, return process could be easier and I would like a bigger shoe vendor option. Otherwise I love that it syncs perfectly with shopify and it's very easy to manage the products and see how much inventory is available.
Dear All That She Needs,
We're so glad to hear how simple it was for you to sync and manage the products on FashionGo Dropshipping with your Shopify store. We are working hard with vendors to add new items every day. In addition, we have greatly streamlined and accelerated the return and refund process. Thank you for choosing FashionGo Dropshipping!