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Loving it so far! So many options and very user friendly. From set up to design it's easy to use and looks great too!
We're thrilled to hear that you're loving our app and finding it user-friendly. We've designed our app with ease of use in mind, and we're glad that it shows. :)
Not a good app for new stores as the free plan does not allow sufficient testing. I have only run about 100 people through the store and already I am being asked to update the app to a $45 plan. This is not enough time to evaluate if the amount is worth it. The app works based on bundle views, but since one session can view 10-20 bundles, the app prices rack up very fast. A bundle page, like we used can count to about 10 views. And because we are a new store and testing a lot, most of the views just went on setting the app up and having my test team browse the new store. I would have give it more stars but the app didn't reply to my feedback and as my plan ran out on Black Friday i had no choice to use the $15 plan. But a day later i already was asked to upgrade again, which i will deffinily not be due to lack of testing and support. The app would be much better if 1. Support replied to the email and took feedback onboard 2. The free trail was XX number of days for new store to allow time for testing. The app itself has a great UX and is very easy to set-up on the back end. But i will be looking for another app due to the 2 points above.
Hi dear people at Paparazzi,
We were shocked to see your review not because it's a 1-star one, but because we didn't find out that your business is new until you said it is. One of our values is that when it comes to early stage businesses, our main goal switches from being a business to be a business supporter. Since we are aware of the expenses of small businesses, we have a huge discounted plan for young shops (less than 6 months old shops) called the Toddler plan (lol!).
We've already sent you the information about it, but for other merchants who are reading this response, you can find our other promotion plans on the following page: https://fastbundle.co/promotion/
We'll wait for your response and we're sure that we will be able to find a suitable plan for your business ;)
Best wishes :)
The team at Fast Bundle have been fantastic helping me customise my bundle, nothing has been too much trouble!
That is great to hear!
We do aim to create an easy and trouble-less experience for our merchants.
Fast and easy to enable, and many options for bundle, but I hope there no app name while showing bundle
Thanks for taking the time to leave us feedback.
The app name appears on shops using our Free plan. Once the Fast Bundle is upgraded to any higher plan, it will be removed automatically.
Wish you a great journey on Shopify! ;)
Really well thought out app. excellent support. Highly recommend!
With the well-thought-out app and excellent support, we strive to give merchants peace of mind in their business, similar to what you do. Thanks for your review!
Muy buen servicio, el personal me ayudó muy rápido y con varios detalles para que la app se vea con todos los detalles que yo les solicité.
¡Gracias por tu reseña! Nos alegra que nuestro equipo pueda ayudarlo rápidamente y garantizar que la aplicación cumpla con sus solicitudes detalladas.
This app is really easy to use and perfect for my humble shop. I had a few questions, and received very fast and thorough help. The support team even went above and beyond and made changes specific to my shop and how I wanted it to look, which was so kind!
Communicating with sweet people like you is always enjoyable. Thank you for your kind review. :)
Easy To work With! lots of options. Demo help if wanted. They walk you through the steps to get everything set up.
It's always a pleasure to meet with Shopify merchants but to be honest, you were one of the most adorable ones and we loved talking to you. :) Thank you for your interest in our app and for the kind words.
I'm struggling to find a way to reach you. The support button do not work, and cant find your email or website to contact you The app is amazing btw
This type of asking for support, was the most creative approach we've ever seen :)). Thank God you liked the app. Sorry that you couldn't find a way to ask for support, but we're happy that we finally made it. Last but not least, Thank you for your review. It meant a lot to us. :)
Honestly, they NEED more reviews because this app doesn't deserve to be so far down the app list. Pros of the app:
***Major pro is that they have a "bundles page" where it automates all of your website bundles on one page. I have added this "bundles age" to my navigation. 1.fastest and easiest way to create discounts
2. The format is super clean, precise, and customized to your theme 3.The customer service is impeccable.. I mean seriously, the team helped me figure out a few things that I wanted... that's important to have support right there when you need it, 4. Because they are a new app, they are willing to work with you more 1 on 1.. so make use of that while it's not as popular lol 5. I'm just glad that this app works, I tried way too many apps prior and was losing hope Con: 1. There was 1 thing that didn't work on one of my bundles, but was taken care of in under 10 minutes via app chat
Honestly, we've never been this flattered and motivated! Not just because of the 5-star review, but because you have managed to fit all that we are trying to provide for our customers into a neat review. :wink:
Nothing is better for a new app than such a detailed review and social proof of quality.
We hope that even as we get more popular, we will still be able to support all of our customers the way we do right now.
We are very grateful to offer our services to such kind people at HV Nails and we wish you a fruitful and happy journey on your business.