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Customer service is great. This app includes everything you need to set up bundles in your store. Highly recommend.
Thank you for your kind review. We are happy that it works for you.
Perfect app for our needs. We were testing more then 20 Bundle apps and this one was exactly what we were looking for. Exzellent support. We had issues implementing it with our theme. So a developer logged in into our shop and set everything up for us. 1 hour after my request everything was up and running. Really really happy with this app.
Thank you for trusting us. It means a lot to us.
Such an amazing app! Couldn't recommend it any more - it has everything you need to create any product bundle you wish - and you can also display it ANYWHERE on your store (unlike other apps that only allow homepage)
Customer service is also amazing, really quick and helpful responses
10/10
Thank you so much for this detailed review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. :)
We use this app across all our Shopify accounts. Super app from the start, it works and no bugs. If you need to customize or help in general they are great! Thanks!
It's a pleasure to be a part of your business. Thank you for your trust. It means a lot to us.
Probably the best bundle app on the Shopify app store. I have looked through a bunch and this was the best-looking one and the one with the best features. Also, the customer service is stellar!
Thanks for sharing your experience with us. It's much appreciated. :)
A good App, easy to set up and manage. The front-end is pretty clear for customer as well. We have done a successful sales campaign last winter and will repeat it in the future. I recommend.
Hello Dear Friends in Triangle Hi-Fi
Your review is about the saddest Friday that we've experienced in our company; the day that we failed to give a stable service for about two hours because of a simple issue that we've underestimated.
The problem occurred because our domain expired while we hadn’t received any expiration alert for it. We just renewed our domain as soon as it got unavailable, but it takes time for the DNS settings to get updated and the domain becomes available again over the whole web. This process took 1 hour and 50 minutes (November 12 from 7:00 AM to 8:50 AM GMT) for our service to become available again. We know that we should have taken more care about it and that is not acceptable.
I want to apologize for the issue that made your bundle offers not work for about two hours. I understand how important and cost-consuming it might have been for you. We are so sorry that your customers have missed seeing the bundle offers in the meantime.
After this accident, we have redoubled our service monitoring to make sure that this problem will never happen again and the service will be available all the time. Also, we have arranged a 24hours availability of our full staff during the coming BFCM period.
I appreciate your review that made us more conscious. It’s our honor that you and our other 1000 customers trust us and we are a part of your businesses on our first release anniversary. We are trying our best to improve our service and become more and more reliable.
Again, I’m sorry for the service disruption and I assure you and all the merchants that we are doing our best to prevent this incident from happening again. I hope you accept our apology.
Best regards
Iman
Product Manager of Fast Bundle
Incredible app and what a great support team! I ran into a few coding issues that conflicted with the app and my shopify theme, and within just a few hours the support team fixed everything up and made it work perfectly! Highly recommended!
Thanks a lot for your kind review. :)
Awesome service, very quick and professional. Definitely recommend them. I requested for 2 features to be activated and they got back to me immediately.
It was a great pleasure to work with such a professional merchant. Thank you for the great review. :)
The app works really well and the customer support is amazing. The app is in continue improvement, optimizing processes. Well done!
There have been many glitches here and there since installing the app, but their customer support is top-notch. They are always readily available and offer helpful solutions. Highly recommend
Thank you for your review! We try to keep the support always top-notch.⭐