Avis (1 517)
Affiner
-
Par note
perfecta funciona de maravilla muchas gracias lo recomiendo claramente. estaba buscando desde hace tiempo
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Great customer experience with Tahoura, helping me walk through the steps and problem solving with me. Appreciate the help!
Thank you for your review;
You're right. Tahoora is great at helping customers! 😎
Terrible pricing, doesn't make sense, they said they will give discount and never did.
Try to find another app...
Updated response:
Hi again dear Belliancy team,
We are excited to announce that we've changed our pricing model from charging for bundle shows to your bundle sales, which is a much better metric for measuring the contribution of our service.
So, if you're still interested in creating bundle offers, you are more than welcome to re-install the app and get a free setup/demo session for setting up your bundles and make the best out of our service.
Looking forward to hear from you,
Fast Bundle team
------------------------------
First response:
Hi dear people at Belliancy,
We thank you for your feedback. We went through our support messages and found out that our team sent you a discount code to help@belliancy.com on April 19th. Also, after this review, we have tried to contact Halit from your team but unfortunately, he never heard back.
I thought you might be interested to know that we are about to release a completely new version of pricing that relies on the value we create for our merchants (bundles sales), not the resource it takes from us (bundle shows/views). We deeply believe that merchants must wholeheartedly appreciate the value of the app before they have to pay a penny for it. We are really looking forward to the new pricing to better reflect this approach.
We also believe that we must be supportive of small businesses or newborn entrepreneurs. So, we have considered special promotion plans that merchants can find on fastbundle.co/promotions. If you believe that Fast Bundle has the potential to provide solutions for your bundling requirements, our pricing should be the last thing you worry about and we are open to creating a custom plan for you.
So what now?
If you’re interested in product bundling, you are more than welcome to give our app another shot and contact our support team (support@fastbundle.co) and book a demo/setup session.
Regards,
Fast Bundle team
This app is both simple to use and packed with awesome features! I got help from Mahya at Fast Bundle Support, who was super fast and sorted out my problems in no time. I definitely would recommend this app!
Thanks so much for taking the time to leave us a review. it’s much appreciated. :)
L'assistenza è sul pezzo e ti aiuta in maniera molto rapida.
L'applicazione la sto esplorando ancora dal punto di vista free prima di procedere con un piano premium.
grazie per aver scritto una recensione 🙏
Not a good app for new stores as the free plan does not allow sufficient testing. I have only run about 100 people through the store and already I am being asked to update the app to a $45 plan. This is not enough time to evaluate if the amount is worth it. The app works based on bundle views, but since one session can view 10-20 bundles, the app prices rack up very fast. A bundle page, like we used can count to about 10 views. And because we are a new store and testing a lot, most of the views just went on setting the app up and having my test team browse the new store. I would have give it more stars but the app didn't reply to my feedback and as my plan ran out on Black Friday i had no choice to use the $15 plan. But a day later i already was asked to upgrade again, which i will deffinily not be due to lack of testing and support. The app would be much better if 1. Support replied to the email and took feedback onboard 2. The free trail was XX number of days for new store to allow time for testing. The app itself has a great UX and is very easy to set-up on the back end. But i will be looking for another app due to the 2 points above.
Hi dear people at Paparazzi,
We were shocked to see your review not because it's a 1-star one, but because we didn't find out that your business is new until you said it is. One of our values is that when it comes to early stage businesses, our main goal switches from being a business to be a business supporter. Since we are aware of the expenses of small businesses, we have a huge discounted plan for young shops (less than 6 months old shops) called the Toddler plan (lol!).
We've already sent you the information about it, but for other merchants who are reading this response, you can find our other promotion plans on the following page: https://fastbundle.co/promotion/
We'll wait for your response and we're sure that we will be able to find a suitable plan for your business ;)
Best wishes :)
Superb help, and a rapid response to any issues or customisations needed - gives a great personal feel and touch to using this app on our shop! Can't reccomend it enough.
We’re glad that you enjoyed our service! :)
Une réponse rapide et adaptée, c'est tout ce qu'on demande.
Support au top !
Je ne peux que recommander !!
Merci beaucoup!
Le plaisir est pour nous.
Absolutely awesome app if you want to use bundles in your store! There are many bundle apps out there. Stop looking and just use this one! It is extremely well thought through and easy to use. Very straight forward and user/customer friendly handling in setting up bundles and showing them on your store front/adding them to cart in one click. All storefront text and labels can easily be adapted and translated if there is any need and everything is highly customizable in terms of look and feel. A particular thank you to the app team, the support is outstanding! We reached out with a couple of questions and requests and everything was attended to very quickly and efficiently. We're very grateful to have found this app and can highly recommend it!
Nothing is better than receiving such a detailed review!
Thank you for letting us and the community know that our team meets your expectations. Happy to hear that. :)
Great app, did exactly what I need. I was looking to add products as a bundled system with no discount applied and that was an option offered here. Even when I came across a problem the support team was quick to help.
Thank you so much for sharing your experience! The team at Fast Bundle is thrilled to receive such a great review. :)