Avis (631)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
15 mars 2024

Tahoura at Fast Bundle fixed my issue quickly! Customer service is good, set up is easy. More options than other bundlers I've seen.

Wiseharts
États-Unis
Environ 3 heures d’utilisation de l’application
Fast Bundle a répondu 21 mars 2024

Thanks for your awesome shout-out!

Excited Tahoura could swiftly sort your issue, and you're enjoying our easy setup and extra options.

Here's to more bundling magic with Fast Bundle! ✨

19 janvier 2024

Easy to use and great customer service.

Wylde Market
Royaume-Uni
10 mois d’utilisation de l’application
Fast Bundle a répondu 28 janvier 2024

Thank you for the kind words! If you ever need assistance, just reach out!

12 février 2024

Muy buen servicio, el personal me ayudó muy rápido y con varios detalles para que la app se vea con todos los detalles que yo les solicité.

La Lenga
Chili
8 jours d’utilisation de l’application
Fast Bundle a répondu 19 février 2024

¡Gracias por tu reseña! Nos alegra que nuestro equipo pueda ayudarlo rápidamente y garantizar que la aplicación cumpla con sus solicitudes detalladas.

23 mai 2024

There is no free plans this is Froud

VHNM
Inde
2 minutes d’utilisation de l’application
1 février 2024

Perfect app and very good customer service.

BijouxMonliere
Allemagne
Environ un mois d’utilisation de l’application
Fast Bundle a répondu 4 février 2024

We're overjoyed to hear you're enjoying our app and the customer service!

12 février 2024

good service

Sleepro
Royaume-Uni
7 jours d’utilisation de l’application
Fast Bundle a répondu 19 février 2024

Thank you so much for your review!

7 mai 2024

If you are selling a high price product, the cost doesn't make sense.

Solar MaXX RV
États-Unis
2 minutes d’utilisation de l’application
Fast Bundle a répondu 30 mai 2024

Dear friends at Solar MaXX RV,

Thank you for taking the time to leave a review and share your concerns. We completely understand your point about the cost not making sense for high-priced products.

As mentioned in our emails, we recognize that shops with higher-priced items may need different pricing options. Based on your feedback, we've updated our pricing model and added an FAQ on our pricing page to inform merchants with high Average Order Values (AOV) that we can offer customized plans.

We would love to apply these adjustments to your shop so you can benefit from our app's features, and build bundles to increase your sales. We have tried reaching out to you multiple times via phone, email, and Instagram, but haven't received a response yet. Please contact our support team at your earliest convenience so we can assist you promptly. You can also reach out to our Head of Customer Satisfaction at kate@fastbundle.co.

We look forward to helping you get the best out of our app and building a lasting, beneficial partnership with your business.

Best regards,
Fast Bundle Team

6 février 2024

I'm really satisfied with the app and the immediate support. I totally recommend it!

Joypur Skincare
Hongrie
12 jours d’utilisation de l’application
Fast Bundle a répondu 13 février 2024

Thank you for the recommendation! We're delighted you're happy with our app and support!

29 janvier 2024

I'm absolutely happy by the exceptional customer service I received from Fast Bundle. We had some setup calls, which helped us a lot for understanding the product better. On top we asked for some customizations. The support and the tech team supported us where they could and where super patient with our problems and our wishes.

The 1 missing star is for some features we are missing, although I can highly recommend the app.
Thanks for the topnotch service!

GREENFORCE
Allemagne
26 jours d’utilisation de l’application
24 janvier 2024

Really easy to use and excellent customer service! Ben really helps out!

Vape Garage
Mexique
Environ 2 mois d’utilisation de l’application
Fast Bundle a répondu 29 janvier 2024

Thank you for your awesome review! Thrilled to hear that our app and Ben's service hit the mark for you.