FBP | Fast Bundle Product
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This app is ok for product page bundles but DO NOT use it for collection page bundles. First off it take about 2 hours because of how bad the support it. its also so complicated they need to get their technical team to do it because the regular support doesnt know how to... There are better apps guys. dont waste yoour time...
Requested onboarding two times, and the Calendly link has no availability even though I requested to add the availability. The app is hard to configure.
In order to test and see if the app will work for your store and customer checkout flow, you'll need to contact their sales team. And of course, wait for them to approve (or deny) your request for a trial.
Some of the documentation suggests the existence a 14-day trial, and some suggests that the trial period is only 7 days.
Thank you for taking the time to leave this review, and we are sorry you were not able to activate the 7-day trial for Fast Bundle. Similar to other Shopify apps, Fast Bundle's free trial automatically delays the start of the billing cycle once the charge has been approved. You should be able to choose a plan and start the trial through the plan page, but please contact us at support@fastbundle.co if you have run into any issues. The support team is available 24/7 and will assist you whenever you contact us.
Don’t waste your time — it doesn’t work properly. It even charges for free products. It’s terrible. Their good reviews must be fake.
Claimed they had a free version but it was actually only applicable to "approved sites in development". LOL
Vraiment une mauvaise expérience avec cette app, l'interface est compliquée et il ya des bugs de positionnement avec le bundle sur mon site. En plus, l'app prend pas en compte la personnalisation de mon produit sur mon site.
Extremely poor support staff experience. Wasted over 1 hour over live chat resulting in unresolved issue with solutions that do not work.
Customisation options are too limited
The app just causes way too many problems on my site. Its' a great concept and worked for the time being.
EDIT:
I downloaded this app again, because the other app was a little too much. I don't know what happened, but it has been a nightmare installing this. The first time I installed this a year ago it ran smoothly during the initial set up. Now I tried to install it again, thinking it would be fairly the same and easy. NO... thier pages are missing, links are not opening up what they should and their FAQ is no help.
We are sorry that you had this experience. Our team is working on the issue and hopefully it will be fixed soon.
Servicio pésimo. Tras un tiempo usándola nos dio un error (no actualizaba los productos). Lo revisan y nos indican que la tienda no cumple con los servicios por el tipo de producto (es una tienda online de vinos totalmente legal y con todos los permisos para la distribución de alcohol). Nos han dado de baja la aplicación de modo unilateral. Lamentable.
Hi dear people at We are the Wine.
Thank you for your feedback and sorry for the bad experience. :( We have sent you an email to follow up on the issue. We hope we can solve the misunderstanding.
We have just written this short response to inform you that we have sent an email and also to show other merchants in the community that the issue is been followed up.
Regards,
Terrible, not working properly, it doesnt even add the discount to cart. There is no support, no videos for tutorials. Dont buy this.
Dear Skunk Socks team,
I am Iman, head of the Fast Bundle team. First of all, thank you very much for your review. After receiving your feedback, we've been trying continuously to reach out to you via email to get some more information about the issue and find a solution. Since we didn't hear back from you over email, we try to reach out to you by replying your review here. We hope that after receiving our reply here, we can hear back from you.
With regard to your feedback, we should explain that at the time that you wrote your review, our support system was on a 12/7 schedule. We were about to upgrade our support level, and of course, your review accelerated this process. So a few weeks after your review, we added two new wonderful colleagues and upgraded our support service to 18/7. We're still trying to cover all the clock around. We are currently providing 21/7 support to our customers, and we hope in a very short time, we will upgrade our support to 24/7.
We know that your previous experience with Fast Bundle was unpleasant due to unavailability of our support team for 8 hours. But we genuinely think that we can change that experience for you with providing you with a customized package that fits the specific requirements of your shop. Especially when we look to your shop, we think we have a perfect solution for your socks' packs.
If you have hopefully changed your mind, please contact me on support@fastbundle.co, I can't wait to hear back from you.
Regards,