Samlet vurdering
4,9
Antall per vurderingsnivå
  • 94 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
1. mars 2023

very good service and good app . thanks shopify for recommending this to me - easy to use for beginner like me

thatnatureworld
Singapore
2 dager bruker appen
Fast Bundle svarte 2. mars 2023

Thanks for sharing your review. Best wishes for a successful Shopify journey!

29. august 2021

Oh my goodness. I am so happy. This is exactly what I have been looking for. Setting up my first couple of bundles was so easy and they look great. I wanted the discount to show in the cart and Mahdi set that up for me almost immediately despite the different time zones! Great customer service! The free app would do me fine, but for $5.99 per month, I am happy to support Mahdi for this fabulous app.

Aquadash
Australia
2 dager bruker appen
Fast Bundle svarte 5. september 2021

Thank you a lot for your sweet review. We are very lucky and honored to be a part of your business. :)

23. mars 2023

This app works really fine, I had a little issue with the buttons and customer service helped me within 3 minutes!! S/O to the team.

avanto-deals
Nederland
Rundt 1 måned bruker appen
5. april 2023

Impressive app, integrates well, can customize to match look and feel. More importantly, great support available if you need any assistance. Great job.

Modloft
USA
1 dag bruker appen
Fast Bundle svarte 6. april 2023

Thanks so much for taking the time to leave us a review. It’s much appreciated. :)

Redigert 8. mars 2023

Schnell installiert, Verständliche Einrichtung, Gute Dokumentation (FAQ, youtube), schneller und freundlicher Support, kostenloser Test mit allen relevanten Funktionen möglich. Überrascht über die tolle App. Mit den verschiedenen Optionen von Bundle bis Mix+Match Besser als ich es mir vorgestellt habe.
Wir haben die App jetzt seit 3 Tagen im Einsatz. Sollte sich die Benutzung auch auf Seiten der User gleiches Feedback einstellen, dann ist das (auf Basis der aktuell kurzen Einsatzdauer) eine Runde Sache.

DAWEN+RIETH Renewables
Tyskland
1 dag bruker appen
Fast Bundle svarte 16. mars 2023

Vielen Dank für Ihre ausführliche Bewertung. Schätze es sehr.

5. april 2023

Few days of using the app so are. Very easy to use the back end user face, and when I had a support question, I got an email back within 30mins, and my problem was resolved within 5 mins.

Keep up the good work!

AFM Smoke
USA
1 dag bruker appen
Fast Bundle svarte 6. april 2023

Happy to hear that you enjoyed our service!

4. mai 2023

To be frank... u guys have to see what this app can really do.... i have so many other bundle apps n most don even provide half of what they offer...mix and match on collections, mix and match on products, freq bought together and many more...And their support is awesome... very fast responsive and easy to chat....

U just need to startgeize what bundles to use and how to scale along their plan.... I give a 6 star.... :)

barkermeow
Singapore
Rundt 23 timer bruker appen
Fast Bundle svarte 6. mai 2023

We give you ALL the stars! :)
Thrilled that you have found everything you wanted in Fast Bundle.

Thank you for your amazing review.

4. mai 2023

Terrible pricing, doesn't make sense, they said they will give discount and never did.
Try to find another app...

Belliancy
Canada
24 dager bruker appen
Fast Bundle svarte 15. mai 2023

Updated response:

Hi again dear Belliancy team,

We are excited to announce that we've changed our pricing model from charging for bundle shows to your bundle sales, which is a much better metric for measuring the contribution of our service.

So, if you're still interested in creating bundle offers, you are more than welcome to re-install the app and get a free setup/demo session for setting up your bundles and make the best out of our service.

Looking forward to hear from you,
Fast Bundle team
------------------------------

First response:

Hi dear people at Belliancy,

We thank you for your feedback. We went through our support messages and found out that our team sent you a discount code to help@belliancy.com on April 19th. Also, after this review, we have tried to contact Halit from your team but unfortunately, he never heard back.

I thought you might be interested to know that we are about to release a completely new version of pricing that relies on the value we create for our merchants (bundles sales), not the resource it takes from us (bundle shows/views). We deeply believe that merchants must wholeheartedly appreciate the value of the app before they have to pay a penny for it. We are really looking forward to the new pricing to better reflect this approach.

We also believe that we must be supportive of small businesses or newborn entrepreneurs. So, we have considered special promotion plans that merchants can find on fastbundle.co/promotions. If you believe that Fast Bundle has the potential to provide solutions for your bundling requirements, our pricing should be the last thing you worry about and we are open to creating a custom plan for you.

So what now?

If you’re interested in product bundling, you are more than welcome to give our app another shot and contact our support team (support@fastbundle.co) and book a demo/setup session.

Regards,
Fast Bundle team

29. november 2022

Not a good app for new stores as the free plan does not allow sufficient testing. I have only run about 100 people through the store and already I am being asked to update the app to a $45 plan. This is not enough time to evaluate if the amount is worth it. The app works based on bundle views, but since one session can view 10-20 bundles, the app prices rack up very fast. A bundle page, like we used can count to about 10 views. And because we are a new store and testing a lot, most of the views just went on setting the app up and having my test team browse the new store. I would have give it more stars but the app didn't reply to my feedback and as my plan ran out on Black Friday i had no choice to use the $15 plan. But a day later i already was asked to upgrade again, which i will deffinily not be due to lack of testing and support. The app would be much better if 1. Support replied to the email and took feedback onboard 2. The free trail was XX number of days for new store to allow time for testing. The app itself has a great UX and is very easy to set-up on the back end. But i will be looking for another app due to the 2 points above.

Paparazzo
Storbritannia
23 dager bruker appen
Fast Bundle svarte 30. november 2022

Hi dear people at Paparazzi,

We were shocked to see your review not because it's a 1-star one, but because we didn't find out that your business is new until you said it is. One of our values is that when it comes to early stage businesses, our main goal switches from being a business to be a business supporter. Since we are aware of the expenses of small businesses, we have a huge discounted plan for young shops (less than 6 months old shops) called the Toddler plan (lol!).

We've already sent you the information about it, but for other merchants who are reading this response, you can find our other promotion plans on the following page: https://fastbundle.co/promotion/

We'll wait for your response and we're sure that we will be able to find a suitable plan for your business ;)

Best wishes :)

6. oktober 2022

The app doesn't display the bundle page - the most basic functionality of the app! Thee support is not very helpful, non-responsive, and takes forever. I don't know how they manage this business with such poor service.

Make Scents
USA
7 dager bruker appen
Fast Bundle svarte 13. oktober 2022

[Note: Our support was available only 16 hours a day at the time. Since October 2023, we offer live support available through instant chat 24/7]

Hello Kinga,

We are sorry that you have had a bad experience with our app and support. We confess that we didn’t handle your support request very well and take full responsibility for it. You, and all of our merchants, deserve a stellar support. We wish to thank you for taking the time to leave a review and remind us how important it is that we keep improving.

We wish you and your business all the best.