FBP: Fast Bundle & Upsell
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it requires some time to get accustomed by it and for sure not everything is perfect. however in the end the team is reachable and usually replies and fixes within a short time. im happy all in all. Jay & Daisy doing a good job
Helpful app, fairly straightforward to setup and use. Customer service has been very helpful, Ben was able to quickly resolve an issue that was preventing the cart from populating correctly.
Communication with Lara was very pleasant, and she was able to assist us quickly and easily with our request.
I have been using this app for over a month now... it has worked really well for my store. But after I integrated a 3rd party checkout service, it didn't work as I intended it to, and to resolve this issue, I got connected with Jazz and Ian, who provided me support and did everything in their power to get it resolved and work for me. Although it didn't work out, I would like to appreciate and thank both Jazz and Ian for their quick response to all my issues. I hope FBP will soon bring an update that might resolve this one small issue that I face, but the rest is perfectly fine and works really well for my store.
Thank you so much for taking the time to leave this thoughtful review. we truly appreciate that feedback and are glad we could help make your experience positive overall!🤍
We're sorry the lack of integration with third-party checkout. We hear you on this, and it's valuable input as we continue prioritizing new integrations and improvements to better serve our users.
Aida Help me a lot very efficient
Thank you so much for your kind words! 😊 I'm really glad Aida could help you efficiently. Appreciate you taking the time to share!
Atendimento rapido e eficaz, lara me ajudou com tudo que precisei ate no final. obrigado.
Sally was most helpful with my FastBundle issue! My ticket was solved within 24h.
We are very grateful for your kind feedback. Thank you for sharing your positive experience , it is sincerely appreciated.🧡
After many times with back and forth feedback we finally got an important issue fixed but there are still some things we are waiting for improvement like the analytics dashboard with filter feature which we requested a year ago.
Mike hat mir im Support Chat schnell geantwortet und sich zum Lösen meiner Probleme viel Zeit genommen. Leider ist es momentan nicht möglich, ein Bundle in ein Bundle zu packen. Diese Funktion hätte ich gebraucht. Vielleicht wird hier zeitnah optimiert.
My first experience was not so best.
But Tommy Jay did everything to fix the issue and is very helpful.
We still use the app and it functions well now.
Support is good if you give it some time.