Recenzje (1 349)
Zawęź
-
Według oceny
App works well and has great customer support! Would recommend for anyone wanting to try out bundles!
Thanks a lot. And we recommend everyone to test bundling ;)
Starting to use them, the app offers value for the money and just with few limitations.
Customer service is really top! They go the extra mile.
Thank you!
We believe that you'll also go the extra mile to develop your shop and make it outstanding!
It's the best bundle app by far, the rest are trash. Every other app requires expensive subscriptions for additional features such as 'mix and match', but Fast Bundle is completely free.
Also, the customer service is excellent. I just had some custom code implemented by their team so that the bundle theme matched my store's branding, and it was done in minutes.
Can't recommend this app enough!
Thank you for your fantastic review!
We're delighted to know that Fast Bundle is your top choice and that our free features and responsive customer service have met your needs.
Your recommendation is greatly appreciated, and we're here for any further support you need. Happy bundling!
Fast Bundle is a brilliant app, we initially had some issues however their support team were more than happy to help us set up, with a zoom call as well as countless emails helping us out! 100% would recommend this app to anyone who needs a sharp looking product page or increase in AOV!
Thrilled to hear Fast Bundle and our support team could assist you so effectively! Thank you for recognizing our dedication to service and the value our app adds to your product pages and AOV. Your recommendation means a lot to us! 🌟
truly plug and play (unlike some others). This is the only app I found that allowed for easily creating a separate PDP for the bundle. Great support as well!
It's our pleasure that you liked the simplicity of our app. Thanks for the kind review.
The app doesn't display the bundle page - the most basic functionality of the app! Thee support is not very helpful, non-responsive, and takes forever. I don't know how they manage this business with such poor service.
[Note: Our support was available only 16 hours a day at the time. Since October 2023, we offer live support available through instant chat 24/7]
Hello Kinga,
We are sorry that you have had a bad experience with our app and support. We confess that we didn’t handle your support request very well and take full responsibility for it. You, and all of our merchants, deserve a stellar support. We wish to thank you for taking the time to leave a review and remind us how important it is that we keep improving.
We wish you and your business all the best.
It's a really great app, but unfortunately, it didn't match my store and I left the app, but I want to thank the most wonderful support team for all the effort they made to serve me and help me and answer all my questions, and the discount code they gave me, it's a great support team, and the app contains Beautiful great features, thank you
Thank you so much for taking the time to leave us a review.
Best wishes on your Shopify journey!
Very responsive and were able to complete all my requests!
Thrilled by your praise! 🌟
Responsiveness & meeting requests: our jam. Thanks for the shout-out!
Was really excited to use this app, but there was multiple issues and pretty terrible customer service to help assist me with the multiple issues. Really disappointed. Had to upgrade to the highest tier before I could even test what would work for us, and it still didn't work and no customer service to assist. Shame.
Hi dear friend at Vitality Blends
We are sorry that you had an unfortunate experience with our app and especially with our support team.
After your review, we checked our support system and found your ticket. We saw that one of our support team members answered your question but didn't hear back from you.
We thought that the answer might have sound not clear enough to you. So After you review, we immediately sent you an email with full explanation and discussed the issues. But still, we didn't hear back from you.
It's hard to remove bad memories from someone's mind, but we are ready to compensate it in the future.
If you have not received our email and want to get in touch again, you can find us on support@fastbundle.co.
Thank you and sorry again for the bad experience.
Regards,
Great service & extremely fast and making improvements!
Thank you so much for your kind words! 🌟 Your support motivates us to keep getting better! 💪🚀