FBP | Fast Bundle Product
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I'm honestly struggling with this app - channel visibility is almost impossible with mix n match bundles. However the support is excellent and Ian was very helpful and honest about what is and isn't possible. For my needs, this app is not a good fit unfortunately. There seem to be plenty of happy customers though.
It works ok for basic bundles, but I've been unable to create breakout volume discounts because you cannot set prices for quantity ranges:
1 unit - Original price
2-5 units - Save 15%
6+ units - Save 25%
This is also on the expensive side of this kind of apps, $19 a month starting with $500 sales a month is a significant amount
Hi there,
Thank you for taking the time to leave this review and for sharing your specific experience with Fast Bundle. We truly appreciate your feedback as it helps us understand how we can better support our valuable merchants.
I personally followed up with our product team regarding your feature request. They reviewed the data and let me know that, unfortunately, only one merchant after you has requested this particular feature so far. Due to current demand, they are unable to prioritize its development at this time.
That said, we truly value input like yours and have implemented several enhancements based on similar merchant suggestions in the past. For example, we've recently added multiple new templates to the Volume Discount bundle, which many users have found helpful for creating effective bundle offers.
Regarding pricing, we understand that $19/month can feel significant, especially when comparing features across apps. We aim to deliver strong value through our bundle variety, 24/7 support, and ongoing improvements based on merchant input.
We've sent you a follow-up email from our Customer Satisfaction Team with goodwill gestures to help make things right, including potential ways to explore advanced setups. We haven't received a response yet. if the email landed in your spam folder or if there's anything else we can clarify, please reach out to support@fastbundle.co
We're here 24/7 and happy to assist personally.
Thank you again for your patience and feedback. We appreciate your input and look forward to the chance to give Fast Bundle another try.
Best regards,
There aren't too many apps in the Shopify app store that would allow for flexible creation of bundle products (bundles consisting of multiple products that appear as one product in the shop). This one does mix and match combo products pretty well. The app admin UI is clear and easy to use, and quite a few types of bundles are supported. You need the pro plan of the app to create multiple combo products, and the list price is pretty expensive.
After longer-term use, it has become apparent that the different bundle types have surprising and somewhat arbitrary restrictions. Also, use support has been a hit-or-miss lately: replies don't address questions or provide solutions that don't work for the described problem.
Original reply:
We are really grateful and appreciate you taking the time to share your feedback with us. We're glad to hear you are pleased with our Support team. :)
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New update:
Hi again,
We are very sorry if the app hasn't lived up to what you expected after long-term use. Our merchants' satisfaction is of the utmost importance to us. We hope that our correspondence by email will help smooth out everything and re-create the experience that lead you to leave a 5star review in the first place. We are looking forward to hearing back from you.
Looking back on your original review, I also wanted to use this opportunity to let you, and other merchants, know that we have recently released a new pricing model that is no longer based on features and bundle shows. It is instead based on the sales you make through bundles on Fast Bundle. In this new pricing system, all of our features, including multiple combo creation, s available on all of our plans. We would be more than happy to switch you over to the new pricing model if you choose so.