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Customer service was helpful, will continue to see how this app goes with my store launch. excited to give updated feedback.
It is great to see that you gave the app a try again. We wish you a fruitful business.
HIGHLY RECOMMENDED
Firstly, the customer service is outstanding. Initial contact returned within minutes then technical follow up within hours.
Secondly, the app is outrageous value with the free version offering everything I needed to set up the website & test suitability. Very intuitive for someone like me who isn't tech savvy. No coding whatsoever.
I'll be upgrading to the paid version due to the bundle view volume.
If you're getting the view volume to warrant paying you're getting your investments worth many times over.
Highly recommended.
Thanks a lot. We believe that the customer has the right to test all the features of a service for free, feel the differences and values and then pay for it with full satisfaction.
We wish you a great journey on Shopify and are happy to be a part of your success.
Great App, great team, fantastic and quick support!
We enjoyed reading your comment.
We are proud of ourselves that we have been recognized by merchants for such qualities!
Just starting to customize the app but so far it is easy to use and set up. We look forward to introducing our customers to our bundled products!
Thank you for leaving your feedback. We hope bundles make a great conversion for you ;)
LOVE IT! Easy to use and very easy to set up. Recommend it 100% to everyone looking to bundle their products.
This review made our day! Thanks. :)
This app is great for creating bundles. It is super easy, convenient and even for the free plan, customer support is amazing and they totally customize your store according to your needs. Recommended 100%.
Thank you a lot for your sweet review :) . We believe that you have the right to get a good support and full experience on the service, regardless to your subscription plan.
Terrible, not working properly, it doesnt even add the discount to cart. There is no support, no videos for tutorials. Dont buy this.
Dear Skunk Socks team,
I am Iman, head of the Fast Bundle team. First of all, thank you very much for your review. After receiving your feedback, we've been trying continuously to reach out to you via email to get some more information about the issue and find a solution. Since we didn't hear back from you over email, we try to reach out to you by replying your review here. We hope that after receiving our reply here, we can hear back from you.
With regard to your feedback, we should explain that at the time that you wrote your review, our support system was on a 12/7 schedule. We were about to upgrade our support level, and of course, your review accelerated this process. So a few weeks after your review, we added two new wonderful colleagues and upgraded our support service to 18/7. We're still trying to cover all the clock around. We are currently providing 21/7 support to our customers, and we hope in a very short time, we will upgrade our support to 24/7.
We know that your previous experience with Fast Bundle was unpleasant due to unavailability of our support team for 8 hours. But we genuinely think that we can change that experience for you with providing you with a customized package that fits the specific requirements of your shop. Especially when we look to your shop, we think we have a perfect solution for your socks' packs.
If you have hopefully changed your mind, please contact me on iman@fastbundle.co. I can't wait to hear back from you.
Regards,
Intuitive and easy to use app with great visuals. Support is amazing. They responded quickly and fixed the issue.
Impressive!
Thank you for your kind review. We’re lucky to work with such nice merchants.
Incredible bundle app, but more impressive, is their support team. Every issue I have had has resulted in a quick response with thorough instructions and screenshots to help. Hats off to the team!
We are glad that you enjoyed our service. :)
helpdesk was excellent
You are awesome 🌟