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ATTENTION TO BUSINESS
DO NOT INSTALL THIS APP UNTIL YOU GET A LIVE PERSON.
They never respond.
The Apps do not do what they said here.
We paid the one time $25 with no refund guarantee for a better Business Experience and nothing happened, sound like scam.
Their app make trouble with products links into Google as
URL not found (404).
We're tried to reach the support with no response to our issues. A fourth request was submitted. We have problems with the app, and there is no welcome email.
At the moment still can't have email support, Inconvenient and unprocessed needs. We deleted and removed all code as well.
Solution:
For the best Business environment, the APP needs to be removed from the Shopify app store until further notice.
Thank you
I CAN'T DELETE THIS APP
terrible I send pics and all they do is reply asking what is wrong. add a phone number or call me
The image alt tag update is stuck with no way to restart it or reset it for a new update. Sent a helpdesk request but received no reply. Would be nice to have some support for the paid plans as ours
any app that makes you review it before you've tried it is obviously not worth the time and effort.
and now i've given it 1 star its messinag around about submitting it i have done!!!!
Pas de support client, pas de réponses, j'ai posé des questions quelques fois mais aucune réponse. Je pense annuler cette application si pas de réponse à mon dernier message.
We are so sorry for your unhappy experience.
But something is wrong. Our support system is still working and not receiving any ticket from you.
Our team has reached out to you to ask for checking the issue on your site.
Do I have to leave a review before I can install and use this app? It looks promising but I don't like to write reviews before I've seen it in action.
I can't even see how to install this app without leaving a review. I've contaceted tech support.
I bought premium and first I tried to connect to Google search console which should be a very simple thing. It failed because the app uses a link to connect to auth code which isn't accepted by Google. Google explained what the app did wrong. The developers should know this.
I just installed it and will give my feedback in a couple of days after seeing the effects it have on my store seo improvements. My store is just days old and if the app does a great work then am gonna go for the unlimited pack immediately
Thank you for your review.
Our app will help your SEO. Don't worry! If you have any questions about SEO, we are always here to help you.
Please contact us via email: support@fastifyapps.com. We will fix all issues about our app for you.
So... I tried the free version of the App first just to see if I liked it. I actually uninstalled it because for a day and a half every time I logged into it I got a 503 Redirect, which is for sure not awe inspiring for an SEO company. Also they didn't notify anyone of problems, everything goes down once in a while but not updating your customers is bad in my book.
Couple things to note...
While it does compress pictures, it doesn't compress them on your home page only your collections, products, blogs and other pages... Which is weird because I would have thought that the home page would be the one you want to load faster, and that those images would be available for compression.
Audit Your Store Feature - While it's good, it uses Lighthouse which is what Google uses, it only tests mobile... It doesn't tell you what your scores are for Desktop so it's a bit misleading. They also say that they will show you how to fix the problems but they don't... Instead they offer third party fixes and things that a non-coder wouldn't even be able to figure out how to do.
Sitemap submit - I did this yesterday and have woken up to see that rather than increasing my Google rank, it's dropped, like a load stone. This seems to be the opposite of what they said it would do.
I have submitted support tickets to see what kind of response I get... But I think I might end up just canceling this app. It doesn't appear to do what they say it's supposed to do, and the keyword search and ranking doesn't seem to show that much information. I say that because I usually get an error every time I try to run it.
Thank you for your review
We are sorry that you had unhappy experience with our app. Our developer team has reached out to you to ask for checking the issue on your site.