Reseñas (147)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
11 de marzo de 2023

Excellent customer service! They were quick to help me set everything up and make sure it was all working.

LunaMD™
Estados Unidos
2 días usando la aplicación
Fecha de modificación: 2 de junio de 2022

I had to uninstall it because of the impossibility to customize the body email´s text..., once you send the email, it shows small, boring and practically unreadable in mobile phones.... The app looks great but with the big effort we need to accomplish in order to obtain an abandoned cart, we have to had all the tools to claim attention of potential customers in our emails, with fonts, colours, syzes, allignments, images, etc... If this company solve this, this app will be great, but at this time I have to uninstall it.

deRodríguez
España
2 días usando la aplicación
Royal Apps respondió 31 de mayo de 2022

We are so sorry to hear that🙏 Our dev. team working on this feature right now, and it should be available in a few months. Any chance I can notify you once we release this update?

13 de abril de 2023

The customer service for this app has been super helpful! Lee-ann has gone over and above what I would expect based on the service I've received from other companies' apps I have used on my Shopify store. Very proactive in their approach to customer service.

Simply Sues Naturally.com
Estados Unidos
1 día usando la aplicación
Royal Apps respondió 13 de abril de 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

1 de mayo de 2023

Fantastic service. Can’t wait to see the results. Alex is great helping me get everything set up. I would recommend this app.

Deep Nerdd
Estados Unidos
1 día usando la aplicación
20 de agosto de 2022

Support was there before the app even loaded first. Love it. I enabled my automatic recovery and just waiting for the cashflow to come in. Sick app. Saves me so much time to build and enable what this app offers

Crave Fancy
Canadá
Alrededor de 21 horas usando la aplicación
30 de agosto de 2020

AMAZING CUSTOMER SUPPORT - they helped me out with the setup process and showed me how everything works. we set abandoned cart recovery reminders via sms email and push notifications. i was missing a feature and they added it the next day. thanks!

99Jersey
Estados Unidos
Alrededor de 21 horas usando la aplicación
Royal Apps respondió 30 de agosto de 2020

Thank you for the review! we're always here to help and we hope eventually the app will be good enough for you!

30 de abril de 2022

Estou no inicio do uso do app, posteriormente poderia avaliar melhor. O atendimento e suporte do Vladimir foi excelente.

iBonni Innovation Store
Brasil
Alrededor de 18 horas usando la aplicación
Royal Apps respondió 1 de mayo de 2022

Obrigado pela sua avaliação🙏 Nossa equipe de suporte está sempre pronta para ajudar 24 horas por dia, 7 dias por semana😎

25 de octubre de 2023

very helpful team

Mtgary - متجرى
Reino Unido
Alrededor de 3 horas usando la aplicación
17 de octubre de 2023

David had Quick response time and took care of my issue ASAP.

Klevij
Estados Unidos
Alrededor de 1 hora usando la aplicación
15 de noviembre de 2020

Best support ever! I installed the app and Eric from the support team helped me set up everything over Zoom call! I already got an abandoned checkout converted into a sale the fact that you can use both SMS notifications, push notifications and emails are...

Mercante24
Alemania
Alrededor de 2 horas usando la aplicación
Royal Apps respondió 15 de noviembre de 2020

Thank you so much for the review! Good luck with your store!