리뷰 (265)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2021년 1월 10일

I almost never write reviews but this app really surprised me. It is great for abandoning carts. App does the job properly I had a few things I did not understand but the support team helped me in a moment and were available for any question, highly recommend for many reasons but mainly because only after there is a sale they take a percentage of money and also that after $ 100 a month.
This is a must-have app for both beginners and advanced in addition it is extremely convenient to use

מסרק הקסם
이스라엘
앱 사용 기간 4일
답글 Royal Apps개 2021년 1월 10일

Thank you for the 5 stars review🙏 Our support team is always here to help you😎

2022년 3월 29일

First of all thank you very much for the explanation. Very intentional and very helpful.
Even the app itself allows it to function properly without repeated trials.
To me it really helps not to miss purchases

MILLISAL
이스라엘
앱 사용 기간 3일
답글 Royal Apps개 2022년 4월 27일

Thank you for your great review🙏 Our team is always ready to help you 24/7😎

2020년 8월 19일

BEST CUSTOMER SUPPORT!
GREAT FOR CART RECOVERY AND ABANDONED CHECKOUTS!
CAN'T WAIT TO SEE THE RESULTS!!!!! THANK YOU!

Phug Life
이스라엘
앱 사용 기간 3일
답글 Royal Apps개 2020년 8월 20일

Thank you for the review! good luck

2020년 9월 1일

I didn't think abandoned cart recovery emails can make so much extra revenue. I launched it and got 3 sales in one day just from the abandoned cart email! I'm going to set up the same with SMS and see how it goes, however I don't think SMS is going to work XD

unlimitedclassics
미국
앱 사용 기간 3일
답글 Royal Apps개 2020년 9월 1일

Thanks for the review!

2021년 12월 21일

great app received a very good support they are very helpful and helped me with my problems to solve them

Dany attal
프랑스
앱 사용 기간 3일
답글 Royal Apps개 2021년 12월 21일

Thank you for your great review🙏 Our team is always ready to help you 24/7😎

2021년 1월 22일

I really wanted to like this app, because I have used another app from this company that works well, but this one caused my store many problems. It seemed to have conflicts with other apps in my store and also the FB messenger apps never showed up properly. I tried to get support to fix it, but there were still problems, even after they told me everything was ok. Anyway, I couldn't leave my store in a half-functioning state for much longer, so I just ended up deleting the app. Maybe I will try it again in the future when the bugs have been worked out.

woot & hammy
미국
앱 사용 기간 3일
답글 Royal Apps개 2021년 1월 22일

Hi guys,

Thank you for your honest review, Eric here, I'm the CEO here at Carti.io
Any chance we could jump on a call and explain everything to you?

We supported FB messenger completely until the recent update from Facebook that is blocking some of the features (you can find it at all the Facebook marketing apps out there). There is nothing we can do about it at the moment (this is not a code issue from our side). We're actively looking for a solution and in contact with Facebook to try and solve this ASAP.

I apologize for your experience, It would mean the world to me if you could give my business another chance 🙏

Please get back to me and let's see how we can solve this issue with you :)

Eric | Carti.io CEO

2020년 8월 20일

Cool idea to have all cart recovery automation in 1 place. I asked for a small feature to add and they added it within a day (I needed to edit the logo in the abandoned cart recovery email)... impressed with the support team. so far the SMS abandoned cart abandonment sequence is performing the best. a few features are still missing but it seems like they're building them fast :)

Tree of Color
이스라엘
앱 사용 기간 2일
답글 Royal Apps개 2020년 8월 20일

Thank you for that! we're a small team so we try to make changes quickly for our customers

2023년 3월 11일

Excellent customer service! They were quick to help me set everything up and make sure it was all working.

LunaMD™
미국
앱 사용 기간 2일
2022년 6월 2일에 편집됨

I had to uninstall it because of the impossibility to customize the body email´s text..., once you send the email, it shows small, boring and practically unreadable in mobile phones.... The app looks great but with the big effort we need to accomplish in order to obtain an abandoned cart, we have to had all the tools to claim attention of potential customers in our emails, with fonts, colours, syzes, allignments, images, etc... If this company solve this, this app will be great, but at this time I have to uninstall it.

deRodríguez
스페인
앱 사용 기간 2일
답글 Royal Apps개 2022년 5월 31일

We are so sorry to hear that🙏 Our dev. team working on this feature right now, and it should be available in a few months. Any chance I can notify you once we release this update?

2023년 4월 13일

The customer service for this app has been super helpful! Lee-ann has gone over and above what I would expect based on the service I've received from other companies' apps I have used on my Shopify store. Very proactive in their approach to customer service.

Simply Sues Naturally.com
미국
앱 사용 기간 1일
답글 Royal Apps개 2023년 4월 13일

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎