Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
21 februari 2024

App uninstalled but still campaigns remain active!!

La Zâne Attitude
10 minuter användning av appen
14 november 2023

I didn't download the app, they took 150 dollars from me, they are just thieves, their customer service doesn't answer me

3 månader användning av appen
13 juni 2023

Do not install this application! ONE day after installing it and without having used it, they charged $188 on my Shopify invoice for no reason! They are scammers!

4 månader användning av appen
25 maj 2023

I have been trying to get a hold of customer support seems like forever. No reply. I've sent emails and no reply. I am constantly getting errors when I'm trying to use this app. I need someone from support to contact me now. It says 24/7 hr support and it's been 4 hours already with no reply.

The Nichole Collection
11 dagar användning av appen
19 november 2022

Dark billing. The displayed rate of the application up to 1000$ of income generated is $19.99 per month (+ cost of SMS). I paid last month about $75 for $675 of income generated...

Nästan 2 år användning av appen
Royal Apps svarade 25 december 2022

Hi there,

Thanks for the review & I apologize for the bad experience you've had with our app.

But SMS costs are not in our control, and they change based on country + message length & and amount of units sent.

We do everything in our power to keep SMS costs to the minimum, we do not make any profit on SMS, in fact, we lose over SMS costs.

All of that said, you still got a 900% (!!!!!)in ROAS. This is positive compared to probably any ad you've even run.

Our billing is not dark, on the contrary, we do everything in our power to make the app profitable and make the pricing fair. Unlike other apps, we charge purely based on generated revenue (when we can).

Either way, please get back to me and let me know if you have any other questions, I'll be more than happy to help you out in any way I can + I see that you're still using the app so I guess the experience wasn't that bad.

Thanks anyways for being a user,

Eric | The Carti Team

13 september 2022

Not working. contacted support several times and being ignored. we had faith in them being able to fix the issue but nothing much than the usual replies.

Mer än ett år användning av appen