Recensioner (246)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
21 juli 2024

I'm thoroughly impressed with this app's customer service - it's truly exceptional! Patrick has been an absolute star, going above and beyond what I've experienced with other Shopify apps. He took the time to understand my needs and offered tailored solutions. Patrick helped me run tests, ensuring everything worked correctly. I successfully received the recovery emails and SMS messages. Their proactive approach is refreshing; they don't just wait for issues but actively ensure smooth operation. This level of support is invaluable for any e-commerce business owner.

Celestara.GB
Storbritannien
Ungefär 2 månader användning av appen
Royal Apps svarade 23 juli 2024

Thank you! We're glad to hear that 🤌🤎

26 juli 2024

I recently installed the app. All I had to do was set up the reminders and the rest is automated. I tested an abandoned checkout and received the text shortly after. It's a very cool process and I can't wait to see it in action!

Total Kickz
USA
Ungefär 2 månader användning av appen
19 augusti 2024

The customer support team is very responsive. They helped me set up automatic reminders to recover abandoned checkouts by sms, email and push notification. It was very easy to do. Very useful app. More apps should have live chat support available.

Vortex'Trznz
USA
Ungefär en månad användning av appen
12 september 2024

Fastr is great. The multi-channel approach, which combines SMS, email and push notifications, has proved very effective in reaching customers. The installation took just a little time, but the results will be worth it. Our abandoned cart conversions will increase significantly, making Fastr a valuable addition to our e-commerce toolbox.

Llommajusb°
Sverige
21 dagar användning av appen
22 augusti 2024

Fastr is a fantastic app for cart recovery and boosting sales. It's easy to use and brings everything you need for SMS marketing and campaigns into one place. The customer support is outstanding—always responsive and helpful.

Ernesto Pants
USA
Ungefär en månad användning av appen
23 juli 2024

Incredibly easy to install! The customer service, especially Patrick, was outstanding - quick to respond and a pleasure to work with. I'm confident this app will boost my revenue, especially with its checkout abandonment recovery feature. The user-friendly interface is impressive, navigation is a breeze, and the built-in chatbox for questions is a fantastic addition. The whole experience has been smooth and promising. I'm excited to see its full impact on my business. Big thanks to the team for this well-designed product and excellent support!

Harmony Home
Kanada
Ungefär 2 månader användning av appen
30 juli 2024

A very cool and interesting app. I just started using it and so far it's great. All my questions were answered by the customer service team. They really do their best to respond to every question I ask. I highly recommend this app. Thank you Patrick

Bray Brit UK
Storbritannien
Ungefär 2 månader användning av appen
1 september 2024

I had a few questions of my own about a few aspects that I hadn't quite grasped, but Patrick's responsiveness and friendliness in helping me on various points enabled me to understand a lot of things! Thank you so much!!!

Wimb & Rey
Belgien
Ungefär en månad användning av appen
20 juli 2024

I had a few worries at first, but the Fastr support team was incredible. They answered all my questions quickly and helped me get everything set up correctly.

Now everything works perfectly and my customers love receiving SMS messages. Fastr is a must-have for any Shopify store!

Rektona | US
USA
Ungefär 2 månader användning av appen
14 september 2024

Arthur is great and continues to do a great job helping me set up emails and abandoned cart campaigns. I recommend this app with its incredible support.

VonNon Uk
Tyskland
20 dagar användning av appen