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L'application à avoir si vous faites de Marketing SMS le système de flow est extrêment simple et puissant, j'ai eu un petit soucis sur le système de campagne mais le service client m'a répondu super vite! Merci à David pour sa rapidité et sa gentillesse. Je recommande l'application à 100%
Great app! it helped us immediately to convert prospects into customers. It's easy to install and manage. We recommend it to help you save time and automatize your shopping cart emails easier.
Thank you for your great review🙏 We built the app specifically for your needs😎
Dark billing. The displayed rate of the application up to 1000$ of income generated is $19.99 per month (+ cost of SMS). I paid last month about $75 for $675 of income generated...
Hi there,
Thanks for the review & I apologize for the bad experience you've had with our app.
But SMS costs are not in our control, and they change based on country + message length & and amount of units sent.
We do everything in our power to keep SMS costs to the minimum, we do not make any profit on SMS, in fact, we lose over SMS costs.
All of that said, you still got a 900% (!!!!!)in ROAS. This is positive compared to probably any ad you've even run.
Our billing is not dark, on the contrary, we do everything in our power to make the app profitable and make the pricing fair. Unlike other apps, we charge purely based on generated revenue (when we can).
Either way, please get back to me and let me know if you have any other questions, I'll be more than happy to help you out in any way I can + I see that you're still using the app so I guess the experience wasn't that bad.
Thanks anyways for being a user,
Eric | The Carti Team
eric@stilypapps.com
good customer service but the app needs to provide more transparency by providing proper data about how many SMS being sent to which country and how much i got charged. I have discussed all this with David, noted all the stuff and promised to make improvements to it.
The app fees should be more transparent and customer service could be trained better to deal with payment issues. Had to contact Shopify, then file a report to my bank. The app sorted the refund at the end.
Patrick a été incroyablement serviable. Il m'a aidé avec gentillesse et professionnalisme. Je suis très satisfait de son assistance et je recommande vivement ses services.
Just evaluating the app at the moment but my first eval are ok ! Great Thanks to Marc for the customer support given I appreciate the reactivity.
I was having trouble getting the abandoned cart emails to go out at their scheduled times. Ashley from Carti.io helped me by walking me through how to turn off abandoned carts in Shopify, as well as check email subscribers.
Thank you for rectifying the issue. Highly recommend!
Quick and reliable support team with good technical knowledge. Another important highlight is that you will not be charged until you make good profit.
Thank you so much for your review :) Our support team is always here to help 24/7😎