Reviews (214)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting recovered sales and enhancing customer engagement through features like SMS marketing, abandoned cart recovery, and push notifications. It's noted for its user-friendly interface and easy setup, making it an effective all-in-one solution for cart recovery across multiple channels. Merchants also appreciate the responsive customer support, with special mentions of support staff members Patrick and David for their exceptional service.

July 23, 2024

Incredibly easy to install! The customer service, especially Patrick, was outstanding - quick to respond and a pleasure to work with. I'm confident this app will boost my revenue, especially with its checkout abandonment recovery feature. The user-friendly interface is impressive, navigation is a breeze, and the built-in chatbox for questions is a fantastic addition. The whole experience has been smooth and promising. I'm excited to see its full impact on my business. Big thanks to the team for this well-designed product and excellent support!

Harmony Home
Canada
About 2 months using the app
September 10, 2024

David is always on hand to help. I highly recommend this app.

OAYIJI
France
22 days using the app
September 9, 2024

I love Fastr. It's easy to use and does the job

VentoriaaQ
Albania
22 days using the app
September 10, 2024

Good app with good customer support. Would recommend.

FergJul
Canada
22 days using the app
September 11, 2024

At first, I was a little hesitant, but Fastr's support team (David and Patrick) exceeded my expectations. Their quick responses and invaluable advice helped me set up the app smoothly. Since then, the system has worked perfectly and my reminders have been sent very smoothly. I highly recommend Fastr to all Shopify store owners!

PlavoKutak.
Croatia
21 days using the app
September 12, 2024

Fastr is great. The multi-channel approach, which combines SMS, email and push notifications, has proved very effective in reaching customers. The installation took just a little time, but the results will be worth it. Our abandoned cart conversions will increase significantly, making Fastr a valuable addition to our e-commerce toolbox.

Llommajusb°
Sweden
21 days using the app
September 7, 2024

The app is user-friendly and works flawlessly. It’s a must-have for anyone looking to simplifies abandoned cart recovery.

Luspedue'Store
Denmark
22 days using the app
July 17, 2024

One of the best Shopify app I have ever used when it comes to recovering the abandoned carts with SMS and email. The support is top notch. I'll definitely use on all my stores. I tried many other app but they all have a complicated onboarding process and ask you for many things before activating the campaigns. This app is straight forward, in few clicks you start making money. I recommend it to everyone who want to swtich from other SMS apps. It's 200% worth it.

Snow Stars
Canada
About 2 months using the app
Royal Apps replied July 23, 2024

Thank you! We're glad to hear that 🤌🤎

July 21, 2024

I'm thoroughly impressed with this app's customer service - it's truly exceptional! Patrick has been an absolute star, going above and beyond what I've experienced with other Shopify apps. He took the time to understand my needs and offered tailored solutions. Patrick helped me run tests, ensuring everything worked correctly. I successfully received the recovery emails and SMS messages. Their proactive approach is refreshing; they don't just wait for issues but actively ensure smooth operation. This level of support is invaluable for any e-commerce business owner.

Celestara.GB
United Kingdom
About 2 months using the app
Royal Apps replied July 23, 2024

Thank you! We're glad to hear that 🤌🤎

September 8, 2024

Thank you for recommending Fastr! This app seems like a game-changer for tackling abandoned checkout. I appreciate your helpful customer service in suggesting such a powerful tool for boosting sales.

XaraleX®
Costa Rica
21 days using the app