Smart Messenger

Smart Messenger

by DropShip Tools Team

Use FB Messenger for abandoned carts, followups, and receipts

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    96% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

131 - 140 of 449 reviews


The support team has been very responsive and helpful. They have always updated me with the progress. Very nice!


Awesome software to increase conversion especially for abandoned cart. The support are awesome. Thanks so much


Quick and easy install! Customer service is OUTSTANDING! They check in with you constantly when you're getting set up and help your store get whitelisted so the "send to messenger" checkbox is automatically checked for all your customers! Great app!


Fantastic team, fantastic app and Awesome comunication and support. Now see for the results and, recomended app, is a must have.

Teen Hearts Clothing - STAY WEIRD

We've been using this app on our store for a little over a month now and the ROI has been AMAZING.

In the past 30 days, we've recaptured 218 sales and generated over $11K in extra revenue. Pretty sweet for an app that only costs us $69/month.

Would be nice if there was a way to append UTMs to the links though so that we could track it to Google Analytics better.

This is a must-have app! Recommended! Very easy to set up and support staff is awesome! I have installed on all store.

Happy Gardens

Absolutely love this app and highly recommend it! Abandoned cart emails can only be sent once the customer has entered all their info (email, billing, etc). With this Messenger app you can do Facebook Messenger remarketing to potential customers further up the funnel who did NOT give you their email address yet. There are abandoned cart email apps out there that bolted on FB Messenger as an add-on feature much later on as an afterthought. Cartback is 100% focused on Messenger and always has been. It was the first Messenger remarketing app on Shopify and still the best for recovering abandoned carts.

The Distinguished Nerd

Loving this app! Very easy to setup and requires no real management. The conversions are 2-3 times higher than we've seen in the past through abandoned cart email apps. Insanely, our ROI is a whopping 59x! So yea, I'd recommend it :)

Chica Looks

He proactively reached out to make sure we were compliant with Facebook Messenger's best practices. We patiently waited to get reviewed for the prechecked default status. Once it got approved, we see lots of abandoned cart messages being automatically sent through Messenger.

Kma Store

This app is awesome and the team went above and beyond for me to make sure the FB messenger box was checked.
Messenger remarketing does what no other app does, which is to allow you to recover abandoned carts a step earlier. 9 times out of 10 abandoned carts never get to the checkout stage. With Cartback, once the customer clicks the add to cart button, it's recoverable through Facebook Messenger

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