Smart Messenger

Smart Messenger

by DropShip Tools Team

Use FB Messenger for abandoned carts, followups, and receipts

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    96% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
    (3)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (3)
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

1 - 10 of 448 reviews

Ecom Era

Awesome way to communicate with customers and retarget traffic. would recommend to any small biz who wants to stay onto of customer experience

ShopStunners

I used this app and it works as designed. I was able to recover a abandoned sale using this. Must have.

Dolceterra Italian Within US Store

200 sales have now been made through Messenger This translates to $28450 in extra revenue! Great job

breo

Really Good Tech Service Support. A+++++
Their Tech Support helped me solved problem even 10PM on their time area.
Thank you so much.

Learn Japanese with The Japan Shop

Facebook Messenger Marketing by Cartback is amazing! All I can say is that it is a must have app for your shopify store. It will run in the background recovering abandoned cart and even generate sales on follow-up messages. We spent not more than $200 for the subscription and so far so good that it generated $4524 in extra revenue!

Lufink

Great application and great customer service!
The application works really well and has a very good customer service that solves any problem or doubt you have!

Wonder Woman Box

I love it I grow my sales thank you verry much you help my business im verry happy and love this apps

2delica

Very smart app & team! It very useful for my shop. You should install it ASAP. Thank CartBack team so much!

Rescue Swag

Great app that just works away in the background. Fairly good recovery rates too. Would be nice if it could rotate messages to split test

Developer reply

December 17, 2019

Thanks for your review and suggestion. Happy to discuss the split-testing idea further with you if you're up for a call.

Your results with Cartback are fantastic btw!

CSG Store

This app and the customer support are amazing - truly! If ever my Facebook account gets disconnected and I don't know it, these guys contact me and help remind me to check and reconnect it. Also, they are quick with responses on any issues that might pop up. Not to mention, our sales have increased from the abandon cart reminders and more!

Developer reply

December 17, 2019

Thanks for mentioning our customer support.

Yes Facebook pages can get disconnected sometime. If you don't want to have to deal w/ FB disconnects, feel free to try our other app which just uses the phone # from your checkout page to send abandoned cart texts: https://apps.shopify.com/winback

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