Smart Messenger

Messenger for Abandoned Carts

Your store is losing money every day through abandoned carts. Facebook Messenger is the most effective way to win them back. Once your visitor adds the product to his cart and opts-in, your Facebook page sends him up to three follow-up messages if he didn't purchase.

Discount offers

Incentivize your shoppers by revealing a discount code below your Add-to-cart button. With a single click, they get the offer. And your store now has permission to message them if they don't buy.

Facebook Retargeting

Engage potential customers 1:1 through FB Messenger. Retargeting ads might leave an impression. But Messenger messages have super-high open rates and click-through rates so that your visitors can complete their purchase

Messenger Marketing for both Abandoned Carts and Customers who purchased

Cartback also lets you follow up with customers who purchased. You can do post-purchase upsells, send receipts, or ask customers for reviews. Delight your shoppers with personalized customer service follow-up to turn them into repeat customers.

FAQ

Q: Who is the sender of the Facebook message?

A: Your Facebook page automatically sends the message. During install, you'll be prompted to connect your Facebook page

Q: I already have an abandoned checkout app. Would I still use this?

A: Yes, you can use your current app to send emails to shoppers who left their email address. And this app will complement it by handling the visitors who did NOT leave an email address

Q: Can my visitors opt-out of the abandoned cart messages?

A: There's a "No thanks" quick-reply button your recipients can tap which will opt them out from receiving any more abandoned cart messages. Let us know if you want to change the "No Thanks" to something stronger like "Unsubscribe" or "Stop messaging me"

Q: I don't have my checkbox prechecked by default. Can you help me get default-checked status?

A: No, Facebook is no longer reviewing and approving stores to get prechecked status

About Cartback

CartBack is based in Mountain View, CA. We launched as the first Facebook Messenger Remarketing app in the Shopify store in July '17.