Messenger for Abandoned Carts
Turn abandoned carts into sales. If a customer abandons their cart, send up to 3 Facebook Messenger reminders until they purchase
Offer a coupon code to get shoppers to opt into your Messenger subscriber list. Then message them if they don't purchase
Complete Messenger Marketing
In addition to abandoned cart messages, use Messenger to auto-reply to comments or send broadcasts to your subscribers
About Abandoned Cart Messenger
Messenger for Abandoned Carts
Your store is losing money every day through abandoned carts. Facebook Messenger is the most effective way to win them back. Once your visitor adds the product to his cart and opts-in, your Facebook page sends him up to three follow-up messages if he didn't purchase.
Incentivize your shoppers by revealing a discount code below your Add-to-cart button. With a single click, they get the offer. And your store now has permission to message them if they don't buy.
Engage potential customers 1:1 through FB Messenger. Retargeting ads might leave an impression. But Messenger messages have super-high open rates and click-through rates so that your visitors can complete their purchase
Messenger Marketing for both Abandoned Carts and Customers who purchased
Cartback also lets you follow up with customers who purchased. You can do post-purchase upsells, send receipts, or ask customers for reviews. Delight your shoppers with personalized customer service follow-up to turn them into repeat customers.
Q: Who is the sender of the Facebook message?
A: Your Facebook page automatically sends the message. During install, you'll be prompted to connect your Facebook page
Q: I already have an abandoned checkout app. Would I still use this?
A: Yes, you can use your current app to send emails to shoppers who left their email address. And this app will complement it by handling the visitors who did NOT leave an email address
Q: Can my visitors opt-out of the abandoned cart messages?
A: There's a "No thanks" quick-reply button your recipients can tap which will opt them out from receiving any more abandoned cart messages. Let us know if you want to change the "No Thanks" to something stronger like "Unsubscribe" or "Stop messaging me"
Q: I don't have my checkbox prechecked by default. Can you help me get default-checked status?
A: No, Facebook is no longer reviewing and approving stores to get prechecked status
CartBack is based in Mountain View, CA. We launched as the first Facebook Messenger Remarketing app in the Shopify store in July '17.
- Shopify Messenger Channel
See the app in action
Explore how the app works in an example store.View example store
Pricing 30-day free trial
First 1000 messages/month included; $20 per additional 1000
100 message recipients per month
500 message recipients per month
1000 message recipients/month
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 444 reviews
Most recent reviews
I only just installed the app yesterday. I was having a bit of trouble getting it right and after some back and forth, where their support answered my mails on the spot, support offered to set up a call to help me get it working. We did it and I would like to point out that Joe was extremely helpful and accommodating. This is a team that understands the importance of customer support. I buy from PEOPLE. With this level of support I would buy from them again and again. Besides this, the app offers great functionality and is very easy to set up and work with. The 30 day free trial makes this a no-brainer. Highly recommended!
Joe gave me a call and helped me set up the app to ensure I was getting optimal results. Great app, great support I recommend it.
Two White Socks
Great support team and cool app. Very helpful developers and great for engaging customers after sale.