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If your products are shipped by Amazon FBA this App is highly recommended. All of Amazon’s shipping rates are calculated through the app so no more need to guess the shipping rates based on product weights.
I was very please with the support I received, their customer service is great. Initially had some issues sync’ing the MWS details from Amazon but after messaging ByteStand support I received a prompt response and we got it all set up! Very happy. FBA Shipping by ByteStand is highly recommended.
Perfect app. No problems. Customer support is absolutely excellent. Especially Cara. She went above and beyond to help. Super Job!
Great support staff. They are always there and very responsive to requests. 2 thumbs up for Bytestand and and the team.
This app is great! Had one issue and Cara quickly walked me through how to solve it. She sent me a video and walked me through it until my issue was fixed. Highly recommend this App and Cara!! Top notch customer service
This app is a great way of using FBA to fulfill your Shopify store! The customer support is excellent as well - Cara was very patient and went above and beyond to help me get everything set up properly
We are very satisfied with the app as it helps us to fully automate the fulfillment in Europe with FBA. Support is quick and very helpful. Many thanks!
I connected the app and got my first orders but I wasn't sure the connection was working. Reached out to Support, talked to Cara and her support was amazing. Everything was working fine, pretty good!!
I'm very happy with this app as it has made triggering Amazon FBA shipments automatic. I have no issues with the app at all and have used it for close to two years now. I'm especially appreciative of Cara who patiently helped me recently troubleshoot an issue, which turned out to be on the Amazon side and not related to the app at all.
This is an awesome app that does a great job of simplifying the process of using Amazon FBA to fulfill Shopify orders. I've been using it for about a year and I think it's a must-have app for anyone trying to accomplish this. And the customer service is extraordinary! Most companies give you canned replies that have nothing to do with the issue you're seeking help with, or don't go deep enough to resolve your issues. Gennifer at ByteStand did just the opposite. She took time to understand the root of my issue, then created detailed instructions with screenshots and directed me to relevant videos and articles. Customer service like this is rare, thus I'm grateful for ByteStand's app and their support.
App setup is not exactly intuitive, which was kind of expected. But their customer support is very prompt and thorough, especially Cara. Really appreciate her assistance so far!