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I got excellent support from Cara yet again. the Bytestand rep. Above and beyond what I usually see. Thank you very much, tue set up was seamless!
Let me start off by saying that I didn't mind paying $85 a month for this app because of the customer service. There are many apps on here that are much cheaper, and Amazon even has a free one! I'm a very busy business owner and dealing with customer service agents can be a very time consuming task. Cara is great! The problem is, she's not always there. She will be there on chat, but when chat's not available you get this other agent named Todd. He's rude, condescending and quite unwilling to help. It's a complete 180 from Cara. I'm not sure if I'm going to continue using the app, but if I don't, it won't be because of Cara. Why would anyone want to spend their hard earned money with a company that treats their customers this way?
Great service experience during setup. Recommended and reliable. Thanks Cara!
Cara provided an excellent and speedy response, and her assistance was greatly appreciated. I highly recommend this app and their service.
Staff is professional and helped me step by step to fix an issue no one else could. Staff provided chat option and sent videos for the step by step process. Recommend this company to everyone.
Easy to install, amazing customer service, and you get to try it out for free! Highly recommend :)
Perfect solution for syncing Shopify orders with Amazon. They also listen to sellers and promptly update their App to accommodate sellers needs over time. Their customer rep, Cara, is also fantastic!
Very helpful. Solve my problem right away. Great to speak with a representative so quickly.
amazing customer service
Cara who was my chat advisor was honestly the most helpful person i've ever experienced online that sort of role. App was very easy to follow and set up. Very good