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I installed the app and had some problems first. But the customer service was really great and fast. Especially thank you to Cara!
Best App to connect Shopify and FBA! Absolutely perfect customer support! Super nice working with you! Thanks
Cara in the Support team is awesome, and extremely fast. Everything in the app is well described and also has video tutorials on youtube.
ByteStand automatically transfers USA Shopify orders to Amazon, providing real-time shipping costs to Shopify customers, and synchronizes inventory levels from Amazon to Shopify every 30 minutes. What is particularly impressive is their support, CARA. I have never collaborated with a company that exceeds expectations to ensure your setup functions correctly and truly cares about the success of your business.
ByteStand MCF Shipping has been a solid solution for connecting my Shopify store with Amazon Multi-Channel Fulfillment (MCF).
The app is easy to get a hold of, and the setup process is much more straightforward than that of other MCF apps I’ve tried. Once configured correctly, it automatically sends US Shopify orders to Amazon for fulfillment, which saves a lot of manual work.
I also appreciate that the app automatically syncs inventory from Amazon to Shopify, helping keep stock levels accurate without constant monitoring. This has been especially helpful while testing and scaling fulfillment workflows.
Overall, ByteStand is a reliable option if you’re using Amazon FBA inventory to fulfill Shopify US orders via MCF and want an app that focuses on automation and simplicity. Thank you, Cara!!!
Some of the best customer service I've seen. Cara was so helpful jumping on 2 calls with me to get everything set up. The app is very easy to use, very simple, and has a great layout.
I originally had another MCF app installed starting with W but the app looked awful, there was no instructions on how to set up, and the customer service was incredibly bad and pushy once I said I wanted to move off the app. ByteStand wins in every way.
Very disappointing experience.
Be aware that the price shown inside the app is not necessarily the price you’ll actually be charged.
We also learned that if you disable a market, the pricing does not automatically return to the original price, even though the app may show that it has.
This resulted in us overpaying around $400. Customer service offered very little help beyond an $80 refund.
Misleading pricing and poor customer service.
The ByteStand app is robust yet incredibly easy to use. It does exactly what it is supposed to do, ensuring shipments flow cleanly between our Shopify store and MCF without friction.
What truly stands out is the support. I have never worked with a company that goes so far above and beyond to make sure your setup is working properly and genuinely cares about the success of your business. I could not recommend this app more strongly.
We’ve been using ByteStand to automatically fulfill orders across Europe, and it has made managing our store a lot easier. The integration between Amazon and Shopify works flawlessly, ensuring that our inventory is always in sync. What stands out the most is ByteStand's customer support. Every time we’ve reached out, they respond quickly and provide effective solutions to any issues we face. We are very happy with the service and would highly recommend it to others!
We’ve been using ByteStand since July 2024, and honestly, it’s made such a big difference for our stores. They even built us a custom solution so that incomplete orders still get sent to Amazon for fulfillment without any issues. They have really great and responsive customer support, really recommend this app.