Avis (417)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
15 novembre 2022

A fantastic app and even more fantastic support! This app is reducing a ton of stress by allowing me to consolidate operations through Amazon with seamless customer experience. App set up is super easy with easy to following guidance. When I ran into some issues with how Shopify was set up on my end, Cara provided amazing support and the issue was fixed in no time. I cannot recommend it enough.

Tealbee
États-Unis
Environ 22 heures d’utilisation de l’application
16 juillet 2020

I can not recommend the app and especially the service provided. We have a running shop and implemented the app. First we never, after several tries got a full setup from the guys. We asked them several times for a detailed documentation about the linking. They couldnt provide and just showed us one crappy video. Then we had some extended requirements about EU wide shipping and different charges. Its not supported. If you sell FBA and FBM you will get in a lot of trouble. Then we deleted the app and all the settings were broken. Just a big mess up. Just to let everyone know. Its a very crucial process with the app and the support is really bad. Thats a reason I wouldnt go for these guys. How can you offer something like this and not even provide a complete documentation for a setup?! Thats in no way professional. And then you get one reply every day. Good luck to get this running.

Legona
Allemagne
25 jours d’utilisation de l’application
ByteStand a répondu 16 juillet 2020

This might be the most illogical review we've ever received as our app was working perfectly on this store!! And this customer knew the app was working fine. So no idea why we got a bad review!

As for our customer support, we exchanged 22 chats with this customer. I counted.

We are available via phone, email and chat during normal business hours.

We have a YouTube Video library everyone can see here:
https://bit.ly/2CDugOn

We have FAq's inside the app and on our website.

And if all that fails all our customers can schedule a time on our calendar for a live screen share and walk through and setup of the app. Anyone can do that here: https://calendly.com/bytestand-1

2 novembre 2018

This app should probably get a five star rating but I had a very difficult time setting it up and getting it to work which is probably more to do with my lack of knowledge than the function of the app itself.

With that said I am just a normal guy who lives at the beach and spends more time surfing than in front of a computer and the helpful staff at ByteStand were able to get me up and running.

I couldn't have been able to get this setup without the great staff at ByteStand and gold standard of service from Shopify.

Lizard Life
Costa Rica
29 jours d’utilisation de l’application
31 mars 2018

Hahaha our fulfilling days are over!!!
There's a scene in Breaking Bad when Walter White and Jesse elevate their hustle to the next level; they go from pushing "units" one by one to wholesaling in bulk with the help of Gus Fringe. Using ByteStand is a lot similar. Why spend every day pushing individual orders when you could just send an entire batch to Amazon.

Spoke on the phone today with Todd. His number is on the website. Amazing customer service to get you up and running.

Goodluck!

Ecg Church America
États-Unis
24 jours d’utilisation de l’application
26 octobre 2017

Sweet app, super support!! Would defo recommend these guys.

New Running Gear
Royaume-Uni
19 jours d’utilisation de l’application
25 janvier 2017

Excellent. Works great for syncing FBA inventory and fulfilling orders to FBA. Would recommend. The customer support is excellent as well - very quick and attentive!

Core Corp
Royaume-Uni
19 jours d’utilisation de l’application
20 novembre 2018

I'm having a horrible experience with this app from day 1. It doesn't work, my first order did not get fulfill. I had to do a manual fulfillment after days of waiting. At first, they were answering my emails, and even called me back. But for the past couple of days, nothing. I begged for a phone call through emails, but nothing. I'm asking the status on my request, but not even an email back. I understand they may still working on it, but at least, have a courtesy to reply to me, or a phone call. This is just horrible. I'm starting to think that because I'm still in the trial period, they don't care. Just horrible experience

ChicFit
États-Unis
19 jours d’utilisation de l’application
1 août 2017

I lost a ton of money on FBA shipping. It is complex and one size shipping doesn't fit all types of products for fulfillment.

I called ByteStand and spoke with Todd the owner, he was great!

I installed the app and was able to get it going in no time and ensuring that I have a small margin on shipping!

If you use FBA you need this app! Thank me later!

Old Guys Rule 2
États-Unis
18 jours d’utilisation de l’application
17 novembre 2022

This app is going to save me so much time fulfilling virtual bundles on Amazon. I recommend it and Cara did a great job helping me set it up. Definitely recommend it!

Shots No Chaser
États-Unis
Environ 13 heures d’utilisation de l’application
Modifié le 30 décembre 2020

the support engineer, Cara, is very knowledgable. Answer all the questions in quick manner and especially the video recordings make things easy to understand. Thanks.

Furbo FR
Allemagne
Environ 13 heures d’utilisation de l’application