Avis (449)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
Modifié le 16 novembre 2018

International shipping through FBA (Multichannel fulfillment order) by this app doesn't "automagically" work if the items you are selling are

1. Ineligible for FBA export program. (you can check the eligibility in your AMZ Seller central account)
2. Non-media. (Only the following media products are eligible for international Multi-Channel Fulfillment: books, movies, videos, and DVDs (BMVD ...

CrediThink
Corée du Sud
12 mois d’utilisation de l’application
13 juillet 2022

Cara really helped us solve our problems. Although they shouldnt have happened in the first place she really did help put things right.

Geeza Men
Royaume-Uni
12 mois d’utilisation de l’application
Modifié le 3 décembre 2022

Responsive customer service, they were able to effectively walk me through issues. - UX is clunky and there were some tricks to get around some of the bugs
- No issues with functioning

Aquariumproducts.ca
Canada
12 mois d’utilisation de l’application
2 novembre 2023

I can highly recommend this app because I use it for shopify and amazon in Europe especially Germany. Before this app we used one called Billbee and after a couple of weeks and bad support still not working.

I was confused when this app was set up after a couple of hours. After some questions everything was done in only two days. Today the support agent Cara asked me if I need help with anything. ...

Sunnati
Allemagne
12 jours d’utilisation de l’application
Modifié le 6 janvier 2023

UPDATE
The 90 day free trial was a promo made available by the company, I was not "given" it as a gesture by them. Seems like they're annoyed that offer existed! The company's response exemplifies the attitude you will experience. Check out other critical reviews to for much of the same. No response on the bugs either, so I guess that should say enough!
----
Cara is a wonderful support rep that's ...

BOLDCUBE Scooters
Royaume-Uni
7 mois d’utilisation de l’application
ByteStand a répondu 6 janvier 2023

Our typical free trial period is 7 days. However this shop was given a 90 day free trial. This shop went past that 90 day free trial period and was finally charged after ...

19 mars 2019

I would rate this service zero if i could. I asked one of the customer service representatives Gennifer if they could guide me through on how to set it up properly as the service wasn't working probably and this is the message i received

"Unfortunately, our FBA Shipping app can be complex to setup. It may be a better use of your time to explore other shipping options."

Basically saying they ...

nomad travel Gear
Irlande
6 mois d’utilisation de l’application
ByteStand a répondu 19 mars 2019

We have a detailed record of all the conversations that come thru the help desk. We exchanged 69 emails with Alan of Nomad Travel. Gennifer spent hours explaining our app to ...

Modifié le 5 janvier 2022

Cara has been amazing in answering all the questions we had. Seems like great app and working fine so far

Invite By Voice LLC
États-Unis
6 jours d’utilisation de l’application
19 février 2018

The app is great, & Todd is even better! Sooooo helpful! Thank you so much!

Interiordecode
Royaume-Uni
6 jours d’utilisation de l’application
26 avril 2022

Fantastic customer service! I did not know that I could do this for amazon australia?!Love that this app can free up so much of my time!

June And Juniper Australia
Australie
6 jours d’utilisation de l’application
9 avril 2018

Works GREAT, makes life easy. Fast and detailed responses from the developer. Happy to be using the software.

Smarter Lifestyle Shop
États-Unis
5 jours d’utilisation de l’application