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I've recently launched in the US using FBA to fulfill orders from my site. Using ByteStand automates the process of sending orders to Amazon and pulling the fulfillment info back. I had a slight issue in that the orders though fulfilled on Amazon weren't changing from open status on my store. I asked Chip from ByteStand to take a look and he did so very quickly. Turned out the fault was with Amazon being slow to actually ship so the BStand app was working fine. Outstanding customer service and a good product. Highly recommend. Thanks guys.
Had an issue related to subscription app which was not working with Amazon FBA, i raised the issue with help support via chat with "CARA" who was most helpful indeed. she sorted the problem in no time and went further to assist me in providing detailed instructions to get the customer order sorted. Bug shout out to CARA at Bytestand for sorting this and being incredibly helpful! If only everyone at all the help desk supports were as efficient as her then we would be well ahead of the game!!! Thank you again for excellent customer support from CARA!
Brand new with this app. But, so far so good. Support is fantastic. Cara is quick to respond, knowledgeable, and provides excellent support. Thank you!
Cara provided me with the best customer service i've encountered for this type of business. Would highly recommend!
I used this App to connect my Shopify Store to Amazon Multi-Channel Fulfillment in Germany. Set up is quite easy. Support from Cara is very friendly and efficient.
Customer support is 5 star - we're using this in the UK and has been really helpful for the business. Best Shopify app so far
Awesome Support from Cara! Really straight forward, friendly and clear! Super pleased with them so far!
Great customer service from Cara, guided me through the process and everything was set up appropriately. 10/10 recommend
The app is great, and one of the employees by the name of Cara is extremely helpful and outgoing. Very happy with the product, as well as the service!
Works great. appreciate it and the great support. We recommend it to anyone using shopify and amazon together.