Amazon MCF by ByteStand

UPDATE
The 90 day free trial was a promo made available by the company, I was not "given" it as a gesture by them. Seems like they're annoyed that offer existed! The company's response exemplifies the attitude you will experience. Check out other critical reviews to for much of the same. No response on the bugs either, so I guess that should say enough!
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Cara is a wonderful support rep that's conscientious and hard working, any issue we ever experienced that she could help with was resolved by her speedily, with care & true professionalism.

Unfortunately, I cannot say the values of the company. We rolled past our free trial by a total of 4 days over the holiday period and therefore fell into a paid period.

After experiencing a few bugs and gaps in the product we had already stopped using it, we asked for a courteous refund but the company refused even though it's clear we'd stopped using the app before this date from our usage logs.

Bugs & holes include:
- inventory update feature not correctly updating which cost us a few days in sales as it would keep marking products out of stock - painful in Q4
- unable to remove markets from billing without the developer
- pricing updates only match list price, not sale price of amazon listings - made this function impossible to as the primary function is to match up Amazon sale pricing to shopify store

Ultimately given we didn't use the product for those 4 or so days & one of the paid features didn't function correctly throughout, it would have been reasonable of the company to refund.

I would be glad to remove the negative areas of my review if this can be resolved.
I'm not sure that $100 is worth souring a relationship.

Seamless experience for fulfilling Shopify orders with Amazon FBA. Customer service is extremely prompt and helpful!

I would rate this service zero if i could. I asked one of the customer service representatives Gennifer if they could guide me through on how to set it up properly as the service wasn't working probably and this is the message i received

"Unfortunately, our FBA Shipping app can be complex to setup. It may be a better use of your time to explore other shipping options."

Basically saying they couldn't be bothered.

I installed the app and had some problems first. But the customer service was really great and fast. Especially thank you to Cara!

Cara has been amazing in answering all the questions we had. Seems like great app and working fine so far

The app is great, & Todd is even better! Sooooo helpful! Thank you so much!

Fantastic customer service! I did not know that I could do this for amazon australia?!Love that this app can free up so much of my time!

Works GREAT, makes life easy. Fast and detailed responses from the developer. Happy to be using the software.

I used this app without problems for a couple months. I woke up today to find that it said there were no rates available for my market, and that customers had been coming to the site for 14 hours without the ability to place an order, due to the shipping methods being broken from this app. I instantly deleted them and will never be using them again.

Wow - this is exactly what i was after!! I've been selling on Amazon and have now branched out into Shopify. I needed an app which would seamlessly link my Shopify orders into Amazon, so they could deliver as part of FBA and this is exactly what i was after.

I had some issues setting up, but the support from Gennifer was amazing! Sorted some issues with the code and got me up and running - really impressed with the support. Gives you confidence that any future issues will be promptly resolved.

This will be a game changer as i can sit back and not have to worry about fulfilling orders. So happy i found this app!