리뷰 (449)

전체 평점
4.9
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  • 평점의 0%가 별 3개입니다
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2022년 9월 30일

We were facing some major issues that our products couldn't sync the Amazon FBA inventory correctly (all products shown all out of stock on our website), the Bystand support team was giving a prompt reply and provided a professional support right away, really glad we chose this APP for our MCF.
Appreciate what you did for us Bystand!

Raptic
미국
앱 사용 기간 2일
2022년 8월 5일

I have to admit there were a couple hiccups along the way but the support (Cara) was fantastic. We got the whole thing done (Deliverr to FBA) and now it is humming along. Very happy - thanks, highly recommend!

Silk Road Organic™
미국
앱 사용 기간 2일
2023년 6월 22일

I used 2 apps before trying ByteStand. Bytestand works great, but I have to say they're BEST asset is their customer service. Setting up a connection with MCF is not trivial and there are a ton of settings to change, and their customer service literally walks you through everything, sending you screenshots and even doing the adjustments for you if you want. Stellar service and app, will definitely continue using!

Eclat US
미국
앱 사용 기간 2일
2020년 11월 9일에 편집됨

I like how straight forward and easy to use this app is. It's fantastic and extremely helpful. The technical support is extraordinary especially Cara, and the turnaround time for responses are first class! I would recommend this app to anyone using Amazon's FBA.

The Blazing Cajun
미국
앱 사용 기간 대략 1개월
2020년 8월 20일

Excellent Customer Support to help with onboarding and ensuring everything is set up correctly and working smoothly. Thanks Cara!

CoAqua - The world's best tasting coconut water.
뉴질랜드
앱 사용 기간 1일
2021년 3월 16일

Although it turned out Bytestand was not the appropriate solution for our needs, we received excellent customer support from Cara who helped us resolve our shipping problem. Thank you for the excellent customer support Cara.

The Bhagavad Gita Comes Alive
캐나다
앱 사용 기간 1일
2018년 11월 2일

This app should probably get a five star rating but I had a very difficult time setting it up and getting it to work which is probably more to do with my lack of knowledge than the function of the app itself.

With that said I am just a normal guy who lives at the beach and spends more time surfing than in front of a computer and the helpful staff at ByteStand were able to get me up and running.

I couldn't have been able to get this setup without the great staff at ByteStand and gold standard of service from Shopify.

Lizard Life
코스타리카
앱 사용 기간 29일
2023년 9월 12일

I installed this app because I already have amazon FBA inventory and thought it would be very convenient to be able to get shopify orders fulfilled by amazon FBA. It was pretty easy to set up, but when I got stuck I contacted customer support. Cara was amazing! She even created a video so I could understand how it works. She was quick to respond and made sure I understood the step by step process. I'm so glad I found this!

Rena's Recipe
미국
앱 사용 기간 대략 23시간
2022년 11월 15일

A fantastic app and even more fantastic support! This app is reducing a ton of stress by allowing me to consolidate operations through Amazon with seamless customer experience. App set up is super easy with easy to following guidance. When I ran into some issues with how Shopify was set up on my end, Cara provided amazing support and the issue was fixed in no time. I cannot recommend it enough.

Tealbee
미국
앱 사용 기간 대략 22시간
2020년 7월 16일

I can not recommend the app and especially the service provided. We have a running shop and implemented the app. First we never, after several tries got a full setup from the guys. We asked them several times for a detailed documentation about the linking. They couldnt provide and just showed us one crappy video. Then we had some extended requirements about EU wide shipping and different charges. Its not supported. If you sell FBA and FBM you will get in a lot of trouble. Then we deleted the app and all the settings were broken. Just a big mess up. Just to let everyone know. Its a very crucial process with the app and the support is really bad. Thats a reason I wouldnt go for these guys. How can you offer something like this and not even provide a complete documentation for a setup?! Thats in no way professional. And then you get one reply every day. Good luck to get this running.

Legona
독일
앱 사용 기간 25일
답글 ByteStand개 2020년 7월 16일

This might be the most illogical review we've ever received as our app was working perfectly on this store!! And this customer knew the app was working fine. So no idea why we got a bad review!

As for our customer support, we exchanged 22 chats with this customer. I counted.

We are available via phone, email and chat during normal business hours.

We have a YouTube Video library everyone can see here:
https://bit.ly/2CDugOn

We have FAq's inside the app and on our website.

And if all that fails all our customers can schedule a time on our calendar for a live screen share and walk through and setup of the app. Anyone can do that here: https://calendly.com/bytestand-1