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the support engineer, Cara, is very knowledgable. Answer all the questions in quick manner and especially the video recordings make things easy to understand. Thanks.
The customer service is very supportive and answers all my questions, however as the app doesn't have dashboard and SKU mapping table, I am doubt if it would run normally everyday, I don't want to know the problem only after my customers experienced the problem, so I delete the app within the trial period.
Cara from customer support helped us set the app up on all 3 of our stores, which makes the integration process so easy. Once up and running we haven't run into any issues and if we have any questions customer support is always helpful and gets back to you quickly if they are offline. Would definitely recommend!
Amazing support from Cara, she was able to solve our issue and answered any questions we had when transferring from Woocommerce to Shopify
Best App to connect Shopify and FBA! Absolutely perfect customer support! Super nice working with you! Thanks
Great customer service. Quick and friendly response.
Had an issue with my FBA shipping setup and got it resolved within 10 mins.
Cara is the best, she helped get everything integrated seamlessly and was quick too. Would highly recommend this app to make your life easier
Cara was AMAZING! We needed quick help and Cara saved the day. Answered all of our questions with care and resolved our issues. Highly recommend ByteStand. Great app, awesome customer support!!!
this app is not transparent about their pricing. I had to spend a lot of time using it before i could figure out how much it was actually going to cost me. It the end, this app would cost me 4x the price of other apps i've already used, that do the same thing.
Frustrating because it's just a waste of my time.
Make a good product and be transparent.
Pricing is only visible once you’re connected everything and spent time setting it up.
It took a long conversation with the chat agent to even figure out the costing.
“Starting at 25$/markletplace would” might be a transparent way to communicate.
No need to obscure the pricing. It just makes you look bad.
Our app was only installed for a total of 15 minutes, which simply isn't enough time to ascertain our value. Furthermore, inside the app all our pricing is laid out plainly so shops can customize it to their exact needs.
All the necessary features are extra paid. Don't waste your time as it's not worth it.
Stock sync - 35 dollars, orders sync 25 dollars, app 35 dollars... big no!
Yes, we need to charge for our services in order to recoup the massive investment in time and energy we've made into all of our apps here on Shopify.